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“Avoid Sumner Hotel's King Double”
2 of 5 bubbles Review of The Sumner Hotel

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The Sumner Hotel
Ranked #150 of 1,089 Hotels in London
Certificate of Excellence
seoul
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Avoid Sumner Hotel's King Double”
2 of 5 bubbles Reviewed 22 May 2009

We recently stayed in the King Double which has a large and spacious room and a bathroom with a bathtub. The Sumner Hotel, itself, is neat and clean. Has a great location (Zone 1) for tourists. The included breakfast while simple, is nothing to write home about.

Some points that were never mentioned in the TripAdvisor nor The Sumner's homepage.

The King Double is located in the basement. The beds (2 singles) are located directly underneath the hallway leading to/from the main front door. Thus, you can expect to be awakened by all foot traffic noise, which is further amplified by the creaky wooden floors. To make sleeping in impossible, our room was located directly across from the breakfast room.

The King Double's bed is in actuality 2 single beds. I would expect beds to be immobile, yet these beds could be easily rolled out of place. For example, while sleeping or watching tv upright and leaning against the headboard.

None supplied are:
-bathrobe and/or slippers
-iron and/or ironing board
-standard-sized blanket

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank gmtplus09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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dav1452
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 May 2009

We stayed at the Sumner Hotel, near Marble Arch around the 22nd of April for 5 nights (husband, wife and daughter.) Initially, when we checked in, we found the hotel room being a little cramped. But this is probably the case with most centrally located European city hotels.

But as the days wore on, we fell in love with the Sumner. The breakfast was great (although it did not vary from day to day.)
The location was fantastic. But best of all was the service. The guy at the front desk (I believe his name was Mark) was superb when it came to helping us plan our day and itineraries. He would figure out the cheapest way to get to a particular place. He would help with getting reservations and tickets. And he helped us move our luggage also (not a mean task given that we had a huge amount of luggage that we were carrying with us.)

  • Liked — The service and central location
  • Disliked — The cramped room
  • Stayed April 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank dav1452
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
santa fe
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 15 May 2009

We spend 4 nights at the Sumner, on the recommendation of a friend - and are very glad that we did - The location was very convenient for bus or tube (or foot) and then to return to our comfortable quiet room ( we were on the top floor). the front desk was very helpful , all of this made for a perfect start to our vacation .

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sfehenderson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Missouri
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 May 2009

Stayed at the Sumner coming and going from London end of April/first of May 2009. Very attentive and friendly staff. Really good breakfast (available only from 8 to 9:30 each morning). This was our first time to try a smaller boutique-type hotel and was a good choice. Near Marble Arch tube station. Only down side was the first night our room faced the street and construction noise was really loud. They moved us to the back of the hotel which are the rooms I would highly recommend (either 204 or 208). Good value for the cost. Will stay there again if we ever go back to London.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank l0ve2travel101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 10 May 2009

This small and elegant hotel is only few blocks from Marble Arch metro station, and close to Hyde park and Kensington Park. This time we were 3 ladies and a girl. Simple yet elegant breakfast room, comfortable and stylish living room with nice collection of travel books and magazines available. Rooms and bath rooms are very comfortable and quiet. Very comfortable and high quality beds, linen and towels. Excellent breakfast. Kind service. Not the cheapest option, but realiable quality and excellent spot for reasonable price!

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripDip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 May 2009

We just came back from London and stayed in Sumner for 8 nights. We booked this hotel cause of all the review in tripadvisor and again, it hasn't dissapointed us. First we stay for 5 nights in one of their 'King Size' room. The space of the room is good, comparing to other European hotels. Although, the bathroom is quite small but adequate enough for your usage. The last 3 night they upgraded us to a deluxe room which we feel that the room size is not that different from king size room but the size of the bathroom is much bigger.

Breakfast is excellence, although not much variety but the taste and type of food is good enough. You can't find any fault in their service. We ask for a scale to weight our luggage before boarding. Although they don't have a scale for luggage but they're still able to find a normal scale for us.

The location is great, only 10 minutes from the tube station and Marble Arch is at starting end of Oxford Street. Anybody going to London and prefer a small, friendly hotel we would definitely recommend this hotel.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank toolkids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
1 review
5 of 5 bubbles Reviewed 4 May 2009

We stayed at the Sumner Hotel for 5 nights. We would recommend it to anyone.
Very clean, superbly located, friendly,obliging staff, close to tube ,close to shops,good restaurants,pubs (with cheap meals), lovely cooked breakfast each morning.

  • Stayed April 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SydneyMatthew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sumner Hotel

Property: The Sumner Hotel
Address: 54 Upper Berkeley Street | Marble Arch, London W1H 7QR, England
Phone Number:
Region: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
#71 Family Hotel in London
#94 Romantic Hotel in London
#117 Business Hotel in London
#120 Luxury Hotel in London
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Sumner Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to The Sumner Hotel. The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. The Sumner is a brand new townhouse hotel located in the heart of London and features award winning management. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. About The Sumner: The Sumner is a townhouse hotel located in the heart of London, and features the same award winning management as its sister hotel, Five Sumner Place. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics. Tradition is combined with modern comfort, and all rooms are designer decorated and luxuriously appointed. They all feature air conditioning, widescreen LCD, LED/3D TVs, free Broadband, as well as all traditional amenities. For those guests wishing to indulge in something extra special, we provide in addition to our standard rooms a number of larger Deluxe rooms that have been custom designed with Italian Ligne Rosset furniture. The hotels centrepiece is an intimate and elegant sitting room with an original fireplace and timber flooring, the perfect place to enjoy a drink before or after any excursion into the centre London, which literally lies on the hotels doorstep. Located less than five minutes walk from Marble Arch Tube station and Oxford Street, a five minute taxi ride from Paddington station from which the Heathrow Express service runs, and five minutes walk from the tranquility of Hyde Park the hotel is positioned so as to provide you with the choicest mix of excitement, convenience and comfort. The Sumner is at the centre of all that is great about London, and our knowledgeable staff will be able to advise you on all the best places to go and the best things to see. The Sumner is a brand new townhouse hotel located in the heart of London. Part of an 1830s Georgian Terrace the hotel has been fitted to the highest standards, preserving many of the buildings historical characteristics and combining contemporary luxurious design with warm friendly and attentive service. Sumner Hotel Location: How to find us: By tube: The nearest London Underground station is Marble Arch. From the station turn right on Oxford Street and go first right into Great Cumberland Place. Then turn third left into Upper Berkeley Street and continue for approx 100 m - we are at number 54 on the left. By car: Marble Arch is conveniently situated close to the A5, A40(M), A41 and A4(M) and can easily be reached from the Heathrow, Stansted and Luton airports. The Sumner Hotel is 9.0 Miles away from the London City Airport. ... more   less 
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Also Known As:
Sumner Hotel London

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