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“Great Place to stay with Children”

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Citadines St Mark's-Islington London
Ranked #587 of 1,063 Hotels in London
Bradford, United Kingdom
1 review
“Great Place to stay with Children”
Reviewed 25 February 2013

This is a great place to stay, we have a 4 year old and it was like a home away from home. Reception staff were all very friendly. I e-mailed to advise that it was my husbands birthday and when we arrived there was bunches of flowers, wine, chocolates, birthday banner and balloons. It really was a nice surprise after our long trip. The space was fab, having two double bedrooms was great. I made use of the washing machine. We loved our 4 day stay here and I look forward to staying here again.
My only very slight gripe was the size of the towels which were really hand towel size.

Room Tip: Sounds like we had been upgraded. Even though there are lifts we still have to go up and down 3 - 4...
See more room tips
  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claire S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 27 November 2013
Dear Guest
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again

Kind Regards
Gautam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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290 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Cheltenham, United Kingdom
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 February 2013

I stayed here for 2 nights over a weekend and the apartment was perfect. Location-wise it was only a 5 minute stroll to Angel tube station, with several shops nearby for supplies. The staff were friendly and helpful at all times.

The apartment was clean and spacious and had a full kitchen and big TV - all the things we needed for our stay!

I'd certainly recommend this and stay again.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pikerloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 29 November 2013
Dear Guest

Thank you for taking the time to complete your feedback .
It was a pleasure to read your comments concerning your stay at Citadines St Mark’s, as a valuable guest we appreciate the time you take to give your feedback . I have forwarded your commendation of my team to all those involved and they join me in thanking you for your loyalty and appreciation.

Your continued patronage and comments enables us to continuously improve our service standards for all our guests.

Once again thank you for your valuable time and we look forward to welcoming you back to Citadines St Mark’s in the not too distant future.

Best regards

Gautam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 January 2013

This is my favorite hotels chain so far. Nothing is remarkable, from one hand. The quality is often inconsistent, odd things occur, and price can fluctuate from bargain to over the top. But somehow it manages to leave a good impression on me, and enhance even an average trip. Maybe the kitchenettes play a trick?... As for St. Marks - it's a Victorian building. Some would like it, some would not. To my taste, it feels quite cramped. Floors are squeaky/boomy, bedrooms are tiny (we're staying in 2-bedroom apartment), mine is basically 2,5x2,5 meters and the door opens inward, so I can't even have my suitcase in this room. The kitchen in a separate room is good and fully equipped, including a washing machine and a stove. However the dinner table is in the living room and it's the only table in the apartment (except a small glass coffee table next to the sofa). There are no work desks. Street noise is very loud in the night - bring ear plugs. The area is OK... Despite all that, the value was good for London, rooms are clean, internet is fast and free and there's Citadines magic in place. I'd consider staying here again should they keep the pricing policy.

Room Tip: Ask for quiet rooms, thought not sure if they have any
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  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 13alex13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review, 14 April 2016
Dear Alex,

Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us.

We are truly delighted to read that you enjoyed your experience with us and it pleases us to read such lovely feedback about our apartments and the facilities that we offer.

Thank you for your comments about the basic kitchenettes. We will try to improve on this area of inconsistency in our department.

I will share your positive feedback with the entire team and sincerely hope that we will have the pleasure of hosting you once again.

Best wishes,

Daniela Codreanu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
midwest
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 30 November 2012

The St. Marks hotel is clean, nicely appointed, and in a good location. The rooms are apartments, not hotel or suite rooms: bedroom, bathroom, kitchen, and dining/living room. The bed was comfortable, and the bathroom was clean and had a great shower. The kitchen had a microwave, dishwasher, washer, electric teapot, and other basic appliances. However, some other minor items would have been nice: a coffee maker, ice cube tray, cereal bowls, coffee/tea mugs, and a pitcher. The living room was spacious, had a flat screen TV, and free WiFi. However, there was only one love seat to sit on, which became cramped for just the two of us after a while; a chair or couch would have been nice, as there was plenty of room. Heat was wonderful radiator heat, adjustable in each apartment. The staff was very nice and always available. Access to transportation was easy as busses ran every 5-10 minutes and stopped right outside the door. The Tube was a 10 minute easy walk. In general, getting around London was a breeze: public transportation was so well-marked and ubiquitous that you could never get lost. Buy an Oyster pass at the airport and your transportation is then free all week - well worth it.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank coastraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review, 14 April 2016
Dear Coastraveler,

Thank you for staying at Citadines St Marks Islington and for taking the time to write about your stay with us.

We are truly delighted to read that you enjoyed your experience with us and it pleases us to read such lovely feedback about our apartments and the facilities that we offer.

Thank you for your suggestion. We will try to improve on this area of inconsistency in our department.

I will share your positive feedback with the entire team and sincerely hope that we will have the pleasure of hosting you once again.

Best wishes,

Daniela Codreanu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiesbaden, Germany
Level Contributor
107 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 23 November 2012

When we booked it, it shoed up as a 4* hotel for a reasonable price. When arrived we realized it is an appartment hotel which was a surprise. Anyway, it is a good location when you are on a business trip in East London. Although a bit outside the city is is evry easy and fast to comute with the center. This location is good value for money as it is very clean, has got a lot of space and even a kitchen is included. What I also quite liked is that is has got a shower like we have it on the continent (mixing tap and the possibility to disconnect the shower head from the wall ( which is convenient for women haitwashing if you have got long hair). Also the staff is incredibly friendly and helpful. A real 24 hour service!
Could be also a good choice for a family trip (no problem if you have got a number of children)

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marion f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 27 November 2013
Dear Guest,
Thank you for your feed back, we're glad you enjoyed your stay, and certainly look forward to welcoming you back, in the hopefully not too distant future.

Kind Regards, Gautam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fingal Bay, Australia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 November 2012

We stayed at St Marks for 2 weeks, and found it extremely good value with a great location. We had a one bedroom apartment on the top floor at the back, and although there was some street noise, it was not intrusive. The bathroom was small, but adequate with a shower, basin and toilet. The kitchen was good, with a full size stove, oven, microwave, small fridge, and a washer/dryer, which was a boon after 6 weeks of hotels and washing either in laundromats (when we could locate them) or doing our smalls by hand.

The staff were helpful, and as I had trouble with accessing the front entrance (no handrails) they allowed me to use a side entrance and provided a swiper and zapper for our use (we paid a deposit).

The location is great, with Angel tube station about a 10 minute walk, and buses both outside the apartments and at Angel. From Angel a 30 or a 73 will take you to Oxford Street and Marble Arch, and a 38 will take you to Victoria. When coming back on a 30/73 get off at White Lion Street, and from a 38 alight at Gosling Street.

Islington has a good shopping centre with M&S, Sainsbury and Waitrose among other stores. The Angel pub is the best place for coffee - good and cheap.

I would certainlyk recommend St Marks to anyone staying in London for a week or more.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jane R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review, 14 April 2016
Dear Jane,

Thank you for posting a glowing review of your stay with us at Citadines St Marks Islington.

We are delighted that our apartment met your expectations and we would like to thank you for your feedback. We pride ourselves in providing high standard apartments and our outmost aim is to have happy guests.

We very much appreciate your kind words about the facilities that we offer and look forward to offering you a warm welcome on your next visit to London.

Best wishes,

Daniela Codreanu
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
whitby
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 October 2012

It certainly doesn't look like the promo pictures. All in need of a lick of paint as a bit tired. But not bad. Clean and in a great location. An easy walk to upper street and Islington from here. oK value for money. Could do worse but not amazing for quality or value.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laurawhitbyseafoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniela C, Manager at Citadines St Mark's-Islington London, responded to this review, 14 April 2016
Dear Laura,

Allow us to first thank you for your review and for taking the time to write your thoughts about

Citadines St Marks. Such comments are always very valuable for us and I can assure you that we are already working on the areas of improvement you have highlighted.

Our apartments are subjected to rigorous checks in order to maintain our high standards of housekeeping and maintenance, and I am sorry we have failed on this occasion. At the moment we are undertaking a refurbishment and we hope to improve our building going forward and your comments are greatly appreciated.

We understand that we did not meet your expectations this time; however we would be delighted to welcome you back in the near future so we can show you the true Citadines experience.

Best wishes,

Daniela Codreanu
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines St Mark's-Islington London

Property: Citadines St Mark's-Islington London
Address: St. Mark's Apartments 300 City Road, London EC1V 2PW, England
Region: United Kingdom > England > London
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#333 Business Hotel in London
#343 Family Hotel in London
#349 Luxury Hotel in London
Hotel Class:4 star — Citadines St Mark's-Islington London 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
St Marks, London Hotel London
St Marks Hotel London

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