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“Ever see The Shining?”

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Citadines St Mark's-Islington London
Ranked #577 of 1,090 Hotels in London
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Ever see The Shining?”
3 of 5 bubbles Reviewed 10 January 2014

I recently visited London for the first time. Knowing I would be there for 9 days (mostly for business but with a long weekend on the end), and having a friend join me for part of the stay, I wanted to find a room that would have 2 beds, regardless of the size. (That is a bit of an oddity in London.) So, I searched for places accordingly. I read a few reviews prior to booking and decided it was worth a shot, albeit a mixed bag of reviews. My findings: It truly is a mixed bag.

This hotel is apartment style. Our apartment came with a good sized living room, full kitchen, 2 bedrooms (1 queen bed, 1 king) as well as two full baths (1 with a bathtub, the other with a shower). The apartment was incredibly clean, however, mattresses, bedding, pillows and towels were scratchy and not very comfortable. The pictures truly are staged - the apartments are no frills to say the least. But again, VERY clean. The showers were hot and the water pressure was great - which was a great treat at the end of a 15 hour day.

The Service was fantastic to say the least. My friend and I were given great directions to nearby attractions, ample help with luggage and anything we needed, and even received complimentary maid service twice during our stay (typically you have to ask for it as an extra service). There was a leak coming from the apartment above us one day, which was immediately handled. Our neighbors decided to throw a rather loud party on a week night rather late, and upon speaking with the front desk, the situation was promptly handled.

The hotel is an absolute maze. Think the movie "The Shining"... it is a labyrinth of hallways and corridors and elevators that don't necessarily go to the same place, and smells like a dorm. Speaking of the labyrinth, it's also a bit confusing to get into, as it is actually an old hospital. The parking lot is locked, and often my taxi driver had to call to be let into the lot. There is no nearby street parking. To enter the building by foot, you have to scan your door key at the gate, instead of at the door. A bit different from what I'm used to, but not a bad thing to feel safe.

There is no room service at this hotel. There is a 24 hour full grocery very close by, as well as cafes and restaurants within a short walk.

All-in-all, exactly what I was expecting from the reviews I had read. If I were traveling solely for business again, I would probably choose another hotel with a few more amenities, but for a group or multi-couple trip, this was a great find.

Room Tip: Early check in is not available. Red eye flyers be advised!
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lola F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, Manager at Citadines St Mark's-Islington London, responded to this review, 2 August 2014
Dear Guest,

Thank you for posting a review on Tripadvisor. I am glad you enjoyed your time at Citadines St Marks. Yes we are a good option for families in London with spacious rooms and very central location. Once again thank you for posting about your time with us.

Regards

Gautam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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290 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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  • English first
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English first
New York City, New York
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

We stayed here in Sept 2013 , and we had an amazing 10-day stay. The location was extremely convenient because there are bus stops within steps from the hotel, and Angel station is also less than 10 mins walk. They don't serve breakfast nor do they clean your room everyday but that didn't matter. There are many restaurant options in Angel that you won't even notice. The apartment that we stayed in had a small fully equipped kitchen and a washing machine/dryer. It also had a living room, a small dining area, 1 bdroom w/ en suite bath, and a half bath in the. Definitely spacious. We were able to buy food from the grocery near Angel and stored it in the fridge, which was convenient. This place is clean and and the rooms are immaculate. If you're looking to feel at home but still feel like you're on vacation, and you want to be in center of London, this is the place to be. We will be staying here again for sure. Thank you St. Mark's!

Room Tip: Getting a 1 bedroom rather than the studio is definitely more comfortable.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank lex y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 2 August 2014
Dear Lex Y

Thank you for the wonderful posting! I am glad you enjoyed your time with us and we look forward to welcoming you back on your next visit to London.

Best Wishes,

Gautam Dhirenda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 December 2013

Even if this appartments hotel is not situated in one of the most aristocratic areas, location is probably as smart as any. Tube (angel) is at walking distance, as 2 of Jamie Oliver's finest restaurants. It is clean, well serviced and quite well equipped. Staff is very helpful as well.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Stelios C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 20 December 2013
Dear Stelios C,

Thank you for your kind comments. It was pleasing to hear that you enjoyed your time with us at St Marks.

We are indeed lucky to have such a diverse array of restaurants and bars nearby to the property for our guests to enjoy.

Although being a 5 minute walk to Angel tube station, we have buses that run right past the property into Central London.

We look forward to welcoming you back again in the future and feel free to contact me directly if you need assistance with your accommodation needs at either St Marks or any of our other properties.

Kind Regards,

Paul Cahill
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
somerset,England
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 9 December 2013

Fed up with the small family rooms offered by the majority of hotels we opted to stay at Citadines St Mark's for just one night on the 30th November. The apartments are spacious, clean and offer a much higher degree of privacy for families traveling with older children. Our two bedrooms were situated either end of a hallway allowing for people to wake/go to bed without disrupting other family members. The kitchen although small is sufficient for a city break and was equipped with enough cooking utensils to cook a simple bowl of pasta but certainly not enough to cook a gourmet meal. A small welcome pack of hotel size coffee/tea/milk sachets was also provided. The nearest tube station is the Angel which although easily walkable was a struggle with luggage and would probably be a little too far for anyone infirm or the very young.
There is also a 24hr Reception (we left our luggage there after check-out) we found the staff to consistently be very helpful and professional. Over all a great option for families but be aware that you will have to change tube to get to many of London's central attractions, this was not a major issue for us but may be inconvenient for those with smaller children.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nomadq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 20 December 2013
Dear nomadq,

Thank you for your feedback regarding your recent stay with us at Citadines St Marks.

It was pleasing to see that you experienced the great service our team provides our guests and by receiving such feedback from you motivates them further to exceed our guests expectations.

Feel free to contact me directly when booking any future stays at either St Marks or any of our other great properties when in London.

I look forward to welcoming you back in the near future,

Kind Regards,

Paul Cahill
Assistant Residence Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lagos
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 November 2013

We frequently stay at Citadines st Mark London. Awesome experience much more than expected. Comfy, clean, quiet, affordable , excellent location, great professional staff and management, very homely , very good taxi service. Amazing stay to say the least. Great place for everyone wether on business or vacation. Will not hesitate to stay there again.

Room Tip: All room good quality and great view.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Twins E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 27 November 2013
Dear Guest
Thank you for your feedback which will be shared with all my team members at Citadines St Marks. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again.

Thank you
Kind Regards
Gautam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney,australia
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 25 November 2013

We are staying here for 2 months.
Gorgeous apartments.
An old hospital converted to apartments.
All rooms are very different.
Extremely clean and modern and very tastefully decorated.
Super close and convenient to buses and tube at Angel.
Heaps of shops and restaurants close by.
Fabulous location
Highly recommend.

Room Tip: The are only 4 studios, number 13 is my favourite, very cute and comfortable. One bedroom, number 4...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LE1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 27 November 2013
Dear Guest,
Thank you very much for taking time to leave your feedback. We are glad that you enjoyed your stay with us at Citadines St Marks . We hope to have the pleasure to welcome you back soon.

Kind Regards
Gautam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 November 2013

Our family of 4 recently stayed at St Marks and we were pleasantly surprised with the amenities and location. The apartment was spacious and clean. Facilities such as flat screen TV's, 2 bathrooms & toilets, stereo, living room, in-house washer / dryer and dishwasher made our stay very comfortable.
The location is great too, and easy walk to Angel station, and plenty of shops, supermarkets, banks, restaurants and local pubs nearby in walking distance.
We will definitely be back!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lianne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, General Manager at Citadines St Mark's-Islington London, responded to this review, 27 November 2013
Dear Guest

Thank you for your comment about your stay experience at Citadines St Marks during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We look forward to welcoming you again.

Thank you
Kind Regards
Gautam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines St Mark's-Islington London

Property: Citadines St Mark's-Islington London
Address: St. Mark's Apartments 300 City Road, London EC1V 2PW, England
Region: United Kingdom > England > London
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#333 Business Hotel in London
#343 Family Hotel in London
#348 Luxury Hotel in London
Hotel Class:4 star — Citadines St Mark's-Islington London 4*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Hotels.com, Superbreak UK, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Citadines St Mark's-Islington London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
St Marks, London Hotel London
St Marks Hotel London

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