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“Great staff. no frills but clean, quiet and serviceable. location OK but not really central”

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Citadines St Mark's-Islington London
Ranked #593 of 1,069 Hotels in London
new york
Level 4 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Great staff. no frills but clean, quiet and serviceable. location OK but not really central”
Reviewed 20 July 2014

we are a family of five and stayed here five nights in July. we were at first disappointed in our apartment, which was in the back (as requested). it didn't look anything like the pictures on the web, with low ceilings and an uneventful kitchen. they kindly offered to switch us a day or two into our visit but we didn't want to at that point. Understand that the hotel is a converted hospital with an old wing (high celings, more interesting flats) and a new one (low ceilings and plainer). Overall it was a fine place for our famly except for the location, which a bit of a ways from central London/the west end.

Staff was always courteous and attentive and went out of their way to assist. in one event they helped me pay the taxi driver as I had no cash. service (for this type of accommodation) was excellent!

Room Tip: ask for a flat in the older building with high floor to floor heights.
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank nytraveler45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, Manager at Citadines St Mark's-Islington London, responded to this review, 2 August 2014
Dear Guest

Thank you for leaving such wonderful feedback about your stay at Citadines St Marks. I am glad you found the staff helpful, I will pass on your comments to the team. I am happy your whole family enjoyed their stay with us and we look forward to you returning to us.

Best Wishes Gautam
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Richmond, Virginia
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 July 2014

This is an apartment hotel and doesn't seem to offer a lot of hotel services, but it did provide a very spacious, clean 2 bedroom apartment for four (parents & two teenagers) for a price that was very reasonable for London. When you have two older kids in tow, the extra space is the ultimate amenity.

The neighborhood was fine with convenient markets and it's a short walk to the Angel station.
There are plenty of food establishments & pubs once you get to the station, particularly if you keep walking down the main drag past the station entrance.

Service at the desk was reserved, but cordial. An excellent choice for a family.

Room Tip: All I can speak to was our room for four which was on the street. It was very nice: two bedrms., two...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank thorsteinveblen7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, Manager at Citadines St Mark's-Islington London, responded to this review, 2 August 2014
Dear Guest

Thank you for your feedback.
We are glad that you had an enjoyable stay with us. Thank you again for sharing your experience at Citadines St Marks and we look forward to welcoming you again.

Yours Sincerely

Gautam
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Castle Hill, Australia
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 July 2014

Very spacious, quiet room with separate kitchen and washer/dryer. Many good restaurants nearby, and close to public transport. Had everything we needed for a 5 night stay in London and would definitely use again.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Ian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hunter Valley, NSW
Level 6 Contributor
424 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 10 July 2014

We spent a week here recently and just loved everything about it. It was situated in a great spot for us - walking distance to Angel Tube Station on the Northern Line. One stop from St Pancras International for Eurostar trips, and Kings Cross Tube with a direct line out to Heathrow for a very reasonable cost (buy an Oyster Card). The security is quite tight to get in the gate which makes it a very safe place to stay. There is parking (although we didn't use it), the internet works well (and is free) - we were delighted to find a router in our apartment which meant that the Wi-Fi actually worked (not a given with all hotels in the UK). The staff were very welcoming and helpful, and because they were not booked out we were automatically upgraded to a huge two bedroom apartment even though we had only paid the very reasonable price for a one bedroom. The flat was spotless and very comfortable. The kitchen was equipped with a dishwasher and washer/dryer as well as the usual appliances. There is a convenience store across the road along with a lovely organics shop and fast food shop. A short walk away was Jamie Oliver's Italian Restaurant, a couple of nice pubs, a street market, Marks & Spencer, Waitrose and a big Sainsburys supermarket as well as banks and the usual High Street shops. We walked past a lovely fenced park each day which was open until late afternoon. We couldn't think of a better spot to stay in London!!!!!

Room Tip: Top floor rooms may be the quietest in busy periods (the floor squeaks a bit)
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  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
5 Thank Freya1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, Manager at Citadines St Mark's-Islington London, responded to this review, 2 August 2014
Dear Guest

Thank you for posting such a fantastic review! I am glad you had a great time with us and were able to enjoy London . We all look forward to welcoming you back to Citadines St Marks on your next trip to London.
Best Wishes,
Gautam Dhirenda
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Albany, Oregon
Level 6 Contributor
235 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 10 July 2014

This apartment offered us a full kitchen, washer/dryer, 2 br 2 bath, living room/TV/internet for 4 family members. 5 minutes to Angel tube station. Many restaurants within walking in either east or west direction. Small markets nearby. Minimal involvement of staff which was kind of nice for a longer stay. Rooms not cleaned daily but weekly for a charge. Met our needs well and I would use again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank lookin4luxury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide
Level 5 Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 June 2014

Our arrival here after long haul flight from Australia went smoothly with a friendly and helpful staff member on reception. Clean rooms and rapid response to any maintenance concerns. Biggest quibble is the curtain fabric which is far too light which does not help if recovering from jet lag. Could walk to Tower of London (approx 35 minutes).

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SusanMAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level 6 Contributor
230 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 13 June 2014

We stayed here for a whole week from February 26 2014 and our stay was warm and comfortable in this handsome, clean and spacious Apart-hotel. We were given a one bedroom apartment overlooking the inner garden. Everything we needed was on hand, the buses, the tube, taxis, all available within very short walks. Even Sadler's Wells Theatre is within walking distance. St. Mark's is in Islington, a shimmering, lively, vibrant part of the City, and it's not noisy at night-time. Sitting a little back from the road helps with general city traffic noise anyway.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Girljade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gautam D, Manager at Citadines St Mark's-Islington London, responded to this review, 2 August 2014
Dear Guest

Thank you for your feedback which will be shared with the team at Citadines St Marks. Your feedback motivates us to do better to ensure that all our residents have a warm and pleasant stay experience with us. We look forward to welcoming you again

Yours Sincerely

Gautam
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Citadines St Mark's-Islington London

Property: Citadines St Mark's-Islington London
Address: St. Mark's Apartments 300 City Road, London EC1V 2PW, England
Region: United Kingdom > England > London
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
#333 Business Hotel in London
#343 Family Hotel in London
#349 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Citadines St Mark's-Islington London 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
St Marks, London Hotel London
St Marks Hotel London

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