I cannot praise this fabulous hotel enough. We have just returned from the most enjoyable stay. The Hoxton surpassed all expectations. It's a good looking, trendy place to stay but what most impressed was the hotel's customer focused ethos. Staff throughout were capable, friendly and beyond helpful. They seemed happy to be there. The wonderful lady on reception who trooped off to find a suitable screwdriver for my excitable son's latest remote controlled contraption was adorable and just so willing to help. Reception were also very helpful in printing off tickets and such like. An item I left in the room was returned promptly in the post without charge or fuss. Pre-arrival e-mails were all answered promptly and kindly. Restaurant staff too were genuinely welcoming, fun, friendly and accommodating despite being rushed off their feet. I've reviewed the restaurant separately but I will just add here that it is full of party atmosphere and the food really good. A complimentary breakfast of yoghurt, juice and fruit is provided but you can also take breakfast in the restaurant where casual comfort options like bacon and egg sandwiches are served at reasonable prices. Bedrooms are simple but well formed with comfortable beds, well placed sockets, hot beverage facilities (including fresh milk - not those hateful jiggers), and well designed, stylish, immaculate bathrooms. I requested quiet rooms and we didn't hear a peep from within the hotel and barely any street noise either from our 4th and 5th floor rooms. There aren't any truly beautiful views to be had from this location but the outlook from both rooms was pleasant, I could see the top of The Shard from mine. The hotel represents incredible value for money, I have paid many times these nightly rates and received much less impressive service and focus on customer enjoyment. Pleasure for pound it is probably the best place I have stayed. Well done Hoxton.
- Official Description (provided by the hotel):
- We've been on the Shoreditch scene for a while now, and like the area we occupy, our style has developed and evolved over time, literally from the ground floor up. With 210 cleverly designed bedrooms, The Hoxton Grill restaurant run in partnership with the Soho House group, a destination bar and The Apartment, our meetings and events space, we have everything you might need all under one roof... ... more less
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- Also Known As:
- Hoxton Hotel London