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“excellent stay”

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Sanctum International Serviced Apartments
Ranked #450 of 1,068 Hotels in London
Certificate of Excellence
Rijswijk, Holland
1 review
“excellent stay”
Reviewed 20 April 2012

very good place, nice and clean, good location, tube and starbucks very close by and a fabulous bed!!!!!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Alexandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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134 reviews from our community

Traveller rating
    81
    37
    6
    4
    6
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81
18
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0
12
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
New Delhi, India
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 April 2012

Stayed here in november and again in jan for a month. My apartmennt bothbtimes was nice. The staff was the same both times and very helpful. They have the best porter ever - extremely helpful and always smiling. Same for their maintenence staff and the receptionists. I cant understand why these apartments are getting bad reviews. The area is slightly rough at night but thats the case in most of london. Had a very comfortable stay

  • Stayed January 2012, travelled with family
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Helpful?
1 Thank Siiiiiiiir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
1 review
Reviewed 16 April 2012

I stayed in Sanctum over the Easter break and thoroughly enjoyed my stay. My family and I stayed in a 2 bedroom superior, the apartments were fully equipped with all amenities and very spacious/luxurious/secure and most importantly very clean. Sanctum is well located with transport links within 2 minutes from the building, it took us 10 minutes to get to Oxford circus.
I was very happy with all the staff who were overly friendly and helpful. I would definately reccommend Sanctum and most definately will stay again. Thank you SANCTUM.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Fran T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2012

I was staying at the Sanctum serviced apartment and was happy that my apartment was being cleaned weekly whilst I was there. However I was not thrilled when a valuable piece of jewellery which I had accidently left out was taken. When the manager was informed she told me it wasn't possible and that she wouldn't do anything further. Very dissapointing.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Service
Helpful?
5 Thank ATrav3113r2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mingaile S, Manager at Sanctum International Serviced Apartments, responded to this review, 17 April 2012
Dear Traveller, thank you for your input regarding your stay. As a manger I did care and did my duty not only to you as a guest but to the company I work for by looking at all CCTV camera's, and all entry 's made to this particular apartment for the period of time that you had stated regarding your missing item and the conclusion was no evidence of foul play. On your next stay please use the security safes provided in each apartment.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 January 2012

DON'T STAY HERE - Stayed in Apartment 17 - Superior Apartment for 6 people - living room only seated 3 (4) at a push - could only get one person in kitchen at a time and couldn't use some the equipment when door open!! Advanced bookings pay more than 40% than off the street guests. Management not interested in guests at all
Customer Service after care - inhumane to say the least
DO NO STAY HERE

  • Stayed December 2011, travelled with friends
    • Value
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    • Service
Helpful?
5 Thank Traveller354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mingaile S, Manager at Sanctum International Serviced Apartments, responded to this review, 17 April 2012
Dear Traveller 354 and Web2011,
As you know, most serviced apartments have specials at certain times and prices vary accordingly. As for the size of apartments and facilities, we are known to have some of the biggest apartments in London and also upon availability we have super deluxes for guests that wish to have more comfort. Of course prices vary. Please see all other satisfied reviews regarding Sanctum.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 January 2012

Grossly over priced for standard of accommodation
Customer service not a priority taking money is
Living areas in Appartments inappropriate for number of guests - ie seating / kitchen facilities

DO NOT STAY HERE

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Web2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2011

Our family of four found the apartments clean, well stocked and very comfortable! Located close to public transport to all the tourist attractions and city. Staff were helpful and friendly. Whilst not cheap, there is loads of space, a full kitchen and a great place to stay!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dolybird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sanctum International Serviced Apartments

Property: Sanctum International Serviced Apartments
Address: 1 Greville Road, London NW6 5HA, England (Formerly Sanctum Apartment London Hotel)
Region: United Kingdom > England > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #450 of 1,068 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sanctum International Serviced Apartments 5*
Number of rooms: 43
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