From the moment the bell hop asks you for your name in terms of delivering your luggage from kerbside to room everyone gets advance notice so you enter the lobby and they know who you are, get out of the lift on the 35th floor and you are greeted by name. Check in and they send someone from housekeeping to check your room is ready (at 2.30- official check I time 3.00) and the charming French receptionist takes you to the panoramic windows and points out London landmarks. I was born in London so not a necessity, but charming for visitors.
Then we were escorted to our room and everything explained - and a pot of hot water and green tea arrived simultaneously in a bamboo and leather case. Wonderful views encompassing Elephant and Castle to the South, all across central London - London Eye, Post Office Tower, St Paul's , hampstead Heath, Wembley Stadium, the Gherkin..... Phenomenal. Very personal professional service without being sycophantic or fawning. Chocolates and replenished water with the turn down service.
The glass wall to the shower/ bathroom gives a wonderful view and you could if you wanted bathe looking out over London. A tip about the shower, if you turn the control to the left (anti clockwise) the water comes from a shower head on wall, if you turn it clockwise then it comes from a rain shower in the ceiling. Using the shower head on the wall and turning it off too enthusiastically means you get your hair drenched from the ceiling. Just be careful!
We asked if we could check out at 1.00 rather than 12.00- not a problem and the luggage all carried down and loaded into the car.
We were in a corner room and the glass 'shard' along the corners does indeed allow you to see into other rooms reflected in the glass. There are blinds but you don't necessarily want to pull them in the afternoon. It did not bother us, but just be carful if you are next to a corner room - you won't be visible from next door but from above and next door.
My comment of value is 4 because it is expensive but the experience was fabulous
- Official Description (provided by the hotel):
- London's first elevated luxury hotel - starting at 125 metres high - Shangri-La Hotel, At The Shard, London occupies levels 34 to 52 of The Shard, Western Europe's tallest building. Situated in London's most historic areas, Shangri-La Hotel, At The Shard, London is in close proximity to the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Paul's Cathedral and Borough Food Market. The hotel offers 202 guest rooms and suites throughout levels 36 and 50, all with unparalleled views across London. Three signature Shangri-La wining and dining venues and three river-facing event spaces on level 34. Level 52 is home to London's highest bar alongside the hotel's infinity Skypool and 24-hour gym. ... more less
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