It was lovely to be so high - we were on the 47th floor overlooking the river. But rooms look into each other .... at over £500 per night does one really expect that? Bathroom very average. Cramped shower. Strange design with wall between the windows and the bathroom creating a useless narrow passage in the bedroom area. Housekeeping standard appalling. Had to complain to front desk on several occasions and eventually resorted to calling the manager in. Booked lunch with friends who were excited to see hotel and views and we were put at a table with NO view! And told table could not be changed. Staff didn't seem to recognize guests even after 3 days ... So always looked at a bit suspiciously when at the lifts. Doorman on the ground floor always trying to stop you from entering despite the fact that you had greeted him on your way out!
Won't be staying here again.
- Official Description (provided by the hotel):
- London's first elevated luxury hotel - starting at 125 metres high - Shangri-La Hotel, At The Shard, London occupies levels 34 to 52 of The Shard, Western Europe's tallest building. Situated in London's most historic areas, Shangri-La Hotel, At The Shard, London is in close proximity to the financial hubs of the City and Canary Wharf as well as key tourist attractions such as Tate Modern, the Tower of London, St. Paul's Cathedral and Borough Food Market. The hotel offers 202 guest rooms and suites throughout levels 36 and 50, all with unparalleled views across London. Three signature Shangri-La wining and dining venues and three river-facing event spaces on level 34. Level 52 is home to London's highest bar alongside the hotel's infinity Skypool and 24-hour gym. ... more less
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