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“Stylish, clean and very friendly staff” 5 of 5 bubbles
Review of Fraser Suites Queens Gate

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Fraser Suites Queens Gate
Ranked #419 of 1,086 Hotels in London
Certificate of Excellence
Steenokkerzeel, Brabant, Belgium
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stylish, clean and very friendly staff”
5 of 5 bubbles Reviewed 27 March 2014

I will certainly re-book this hotel next time I am in London. The room was very clean and spacious. The staff was extremely helpful by giving me more information about the neighborhood and arranging a taxi in the morning (you might want to consider booking a taxi in advance because almost non of the taxis in London accept credit cards, and if they do, you will pay a 10% surcharge. This is unbelievable for a city like London).
Nearby you will find some trendy restaurants (I had dinner in WildWood, which was recommended by the hotel staff), and it's a 20 minutes walk to the Royal Albert Hall (close to Hyde Park).
So I enjoyed staying in the hotel. The air conditioning in the room is a bit noisy, you might need to switch it off during night.
Breakfast is basic but fresh croissants and orange juice is available.

Room Tip: I had a room on the ground floor, but no noise issues from the street.
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank DirkChristiaens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Istanbul, Turkey
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

Great stay, very confortable and convenient, easily reached by Metro. You have the comfort of an apartment with all you need yet it is serviced as a hotel. Very clean and nicely refurbished. Friendly staff, This premise will be my first choice to stay, when in London.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Haslantas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Netherlands
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 February 2014

This apartment hotel is a great place to stay if you are fed up with big chain hotels that offer just the same. Not the cheapest, but from the London perspective quite reasonable. We stayed in a two room apartment, which was tastefully furbished, very functional kitchenette and great shower. Beds were really comforable. Staff was very friendly and extremely helpful, doing their very best to answer any question and provide excellent service.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 62Willem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Como, Italy
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 February 2014 via mobile

I spent 3 nights in this hotel with my family: wife, 4 yrs old daughter and 8 months son.
Everything was perfect: nice room, clean, very new, very well equipped. Fraser's Staff was very nice and supportive with us and our childrens. I suggest this hotel also for the location: close to the tube, close to museum, harrods just a 10 minutes walk, restaurants at 5 minutes distance.

Stayed February 2014, travelled with family
Helpful?
4 Thank emanuel_Como
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peaches3224
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

My friend and I stayed in these suites while on a theatre trip to the Royal Albert Hall. They are in a perfect location for this and Harrods. Only a 5 min walk from Glouchester road tube station, which you can get direct from Heathrow. The suite itself was very comfortable, well furnished, and a pleasure to stay in. Vijay was the colleague who greeted us upon arrival and he was wonderful. Very polite and attentive, asked if he could help with directions or anything we needed , and also checked us out when we left and again was so nice. An outstanding member of the team. Continental breakfast was also very good, and the dining area was very relaxing and spotless, as was the suite. Will definitely stay here again in the future.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank peaches3224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunfermline, Scotland, United Kingdom
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 24 January 2014

Made to feel welcome by Vijay on reception , our room wasn't ready but we're able to leave luggage and go wandering.On return we were checked in shown to our room which was very impressive,clean and comfortable.Our room was at the front so road noise was on going through out the night but it wasn't a big deal.Overall a very pleasant stay and would certainly return.

Room Tip: Rooms away from Cromwell rd May be quieter
See more room tips
  • Stayed January 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Maggie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

I'm almost surprised at myself that I haven't stayed at Fraser Suites Queens Gate before, but have just returned from a very satisfied stay in an executive suite.

Despite being familiar with the South Kensington area, I was slightly thrown with finding the correct building as there's another Fraser Suites (Stanhope Gardens, for longer term stays) directly opposite on Cromwell Road, and found upon check-in that my confusion wasn't unique. The receptionist was highly efficient and very professionally-mannered in retrieving my booking: although my studio wasn't ready when I arrived at 3pm, it wasn't a problem for me on this particular stay as I just needed to drop my luggage before heading out again.

The executive studio was on the 4th floor facing Cromwell Road. Despite some complaints about the traffic noise in some of the preceding reviews, I didn't notice this at all and the windows have been sound-proofed.

The quality of the furnishings exceeded my expectations, the standard of cleanliness is high, the layout of the suite provided a (bonus) kitchenette and seating area in a separate room, the bathroom was generously proportioned with a big walk-in shower, and the WiFi connection was reliably fast.

I don't usually use much of a hotel's facilities and had skipped breakfast on this visit. However, I was impressed by the choices in the room service menu (which are available until 1am), especially as this is not always a priority offering in other serviced apartment establishments.

I'd very happily return for another stay and am already looking up availability for a longer stay later this year.

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank DubaiCheuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fraser Suites Queens Gate

Property: Fraser Suites Queens Gate
Address: 39B Queen's Gate Gardens, London SW7 5RR, England (Formerly Fraser Place Queens Gate)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#276 Family Hotel in London
#289 Luxury Hotel in London
#290 Romantic Hotel in London
#303 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Fraser Suites Queens Gate 4*
Number of rooms: 105
Official Description (provided by the hotel):
Fraser Suites Queens Gate has chic Studios and One-Two bedroom apartments with kitchenettes and a laundry facility. The Natural History Museum, Knightsbridge stores and the V&A Museum are close by. Every apartment has stylish decor, with a seating and dining area. Features include cable TV and Free wireless broadband. A kitchenette in each accommodation is equipped with a fridge, microwave, utensils and tea/coffee making facilities. There is a daily housekeeping service and weekly linen changes with l'Occitane toiletries. The facilities at Fraser Suites Queens include 24-hour Reception with concierge services, a lobby Bar, breakfast lounge, secluded outdoor terrace, buiness centre with iPads, a meeting room with natural daylight and a state of the art Gym. The Royal Albert Hall, Harrods and Hyde Park can be reached with a 10-minute walk. Gloucester Road Tube Station is across the road and has a direct link to Heathrow Airport via the Piccadilly Line. ... more   less 
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Also Known As:
Fraser Place Queens Gate Hotel London
Fraser Place Queens Gate London

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