We stayed for two nights between Chrismtas and New Year. Having arrived just after lunch we asked if we could store our bags until check in and this was done very easily and quickly. Later on when we came to enter the room we found a put up bed in the living room, even though we had booked a two bedroom apartment. Upon calling reception we discovered that our room type had been over booked. Whilst I was very unhappy with this at the time (after a long day) the response from the duty manager was excellent and we were very pleased with how the matter was dealt with.
The facilities of the apartments are excellent. We had a very nice time using the sauna and swimming in the pool. Breakfast was very good, with a wide range and the kids loved the hot chocolate with marshmellows. The odd forgotten item off the cooked breakfast here and there didn't spoil the experience. There are also shops on site although we didn't get chance to use them.
I was really pleased with the location. Pimlico looks a little out of the way on the tube map but it really isn't. We never changed off the Victoria line which gives easy access to Oxford Circus, the Palace, and a short walk to Hyde Park. What's more you can have a beautiful walk along the Thames and reach Big Ben in no time at all.
Overall the facilities of these apartments and the pleasant and helpful staff more than compensated from some minor (and not so minor) niggles. We will certainly consider staying again in the future.
- Official Description (provided by the hotel):
- Dolphin House offers a range of contemporary serviced apartments in a quiet residential area. Set around three and a half acres of idyllic gardens along the River Thames, just a short distance from Central London. A selection of apartments are available from economy singles to 1bed 2 bed and 3 bed apartments. Dolphin House is on the north side of Dolphin Square Village with its 1069 residential apartments, Bar and Grill, Lounge Bar Sports and Fitness Club and brand new Moroccan Inspired Spa, The Spa in Dolphin Square. The facilities are open to all.All Just 5 mins walk from the nearby Pimlico tube, just 3 stops (7 mins) on the Victoria line to Oxford Circus. ... more less
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- Also Known As:
- Dolphin House Hotel London
- Dolphin Hotel London