We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A little disappointing”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Dolphin House Serviced Apartments
Ranked #329 of 1,069 Hotels in London
Certificate of Excellence
Southport, United Kingdom
Level 4 Contributor
48 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A little disappointing”
Reviewed 9 April 2014

The apartment was fairly small and we felt like we were in student accommodation. We had to move to the apartment next door due to what I can only describe as a chemical smell. There was a kitchen of sorts, but this was of no use as there was nowhere to eat other than on your bed. Dolphin House is in a good location and has amenities within its grounds. The restaurant was okay, but get breakfast at The Rocks down the road (cheaper and a good breakfast). Overall a little disappointed.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,253 reviews from our community

Traveller rating
    483
    494
    153
    73
    50
See reviews for
365
452
67
189
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (224)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

Very good size apartments with excellent facilities and the location is perfect for walking by the river. Perhaps a little tired but for the price we would certainly stay here again. Noair conditioning in any Apartments was a minorisue.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

We were very happy that we picked a good hotel after some doozies. Nothing was too much trouble for the staff. The property is very convenient for the tube into London. The rooms were spacious and comfortable. Would definitely stay again.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
1 Thank Breda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review, 20 March 2014
Thank you for your lovely review Dolphin House! We appreciate you choosing us and for recognizing the efforts of the team, I know they will be thrilled with your comments! We look forward to welcoming you back,
Kind Regards,
Wayne Mortensen,
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 March 2014 via mobile

Let's get the bad out the way first...slight confusion with checking in time etc - 3pm is ridiculous!!
However, this place is truly beautiful.....comfortable bed you can sleep for days! Living room bathroom lovely but kitchen was on the small side but never mind. Staff were very polite and friendly.....kept boyfriends cake in their fridge till his birthday - very helpful....however I find it appalling that we have to pay for internet £10 per day...only consider going back there if the internet is free! If u ever forget anything their arcade has everything! This is your london get away in london. So close to thanes view beautiful of a sunny day! Recommended if you want a weekend away

Stayed March 2014, travelled as a couple
Helpful?
2 Thank RdotB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review, 20 March 2014
We appreciate you taking the time to share your experience and the four star rating. The team will be thrilled with you positive feedback. We endeavour to have guest apartments ready by three pm. Guest arriving earlier will have their booking prioritised, however our apartments are typically considerably larger than hotel rooms and with the inclusion of a kitchen, can take a little longer to prepare than a standard hotel room. Should you decide to allow us to welcome you back, please do contact our reservations team directly and Wi-Fi is included with all direct bookings.
Kind Regards,
Wayne Mortensen,
Assistant Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
Level 5 Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 March 2014

Although not really necessary for a one night stay, we do prefer a spacious apartment to a cramped hotel room. Its not all brand new and shiny but it was very comfortable with plenty of storage space, and reasonable décor. A bit of a walk if you are travelling on foot to Victoria with a suitcase but I liked the quiet location, and am prepared to travel in to the bright lights. I would not hesitate to book these apartments again as I haven't found anywhere else that is such good value in London.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ziggy029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review, 15 March 2014
Thank you for your Review. We are delighted you found Dolphin House so comfortable – village living in the heart of London. We look forward to welcoming you back with us again soon. P.S Pimlico underground station is one stop from Victoria and 4 minutes walk from Dolphin House.
Kind regards,
Wayne Mortensen,
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 March 2014

The apartments are managed cell cleaned daily and facility had a pool which made my daughter happy. The location good near Barkley bikes so you could rent by the hour or day one block to the bus. A good and comfortable stay

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelomegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review, 20 March 2014
We are very proud to have earned your regard and a glad we could accommodate your needs and welcome you to Dolphin House. Thank you for your recommendation, and hope your return is soon! Kind Regards,
Wayne Mortensen,
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 5 Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 March 2014 via mobile

Unfortunately we had only booked for 1 night would have loved to have stayed longer. The staff were helpful and friendly and the rooms were comfortable and clean. Great location, within walking distance of the metro but could easily walk into the centre.

Stayed January 2014, travelled with family
Helpful?
1 Thank Jordy1536
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WayneMortensen, Manager at Dolphin House Serviced Apartments, responded to this review, 14 March 2014
Thank you for giving us a 5 and for your wonderful praise, we to would have loved you to stay longer. I will extend your feedback to the team. If I can ever be of assistance please let me know. We look forward to welcoming you back.
Kind Regards,
Wayne Mortensen,
Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
Collingham Serviced Apartments
Plaza on the River
#230 of 1,069 in London
1,498 reviews
Show Prices
Show Prices
Show Prices
Pimlico
Blades Hotel
Blades Hotel
#226 of 1,069 in London
595 reviews
South Kensington
Citadines South Kensington
Citadines South Kensington
#170 of 1,069 in London
805 reviews
Pimlico
The Belgrave
The Belgrave
#189 of 1,069 in London
1,370 reviews
Show Prices
Show Prices
Show Prices

Been to Dolphin House Serviced Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dolphin House Serviced Apartments

Property: Dolphin House Serviced Apartments
Address: Serviced Apartments Dolphin Square, London SW1V 3LX, England (Formerly Dolphin Square Hotel)
Region: United Kingdom > England > London > Pimlico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Spa Hotel in London
#236 Luxury Hotel in London
#282 Romantic Hotel in London
#347 Family Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dolphin House Serviced Apartments 4*
Number of rooms: 165
Official Description (provided by the hotel):
Dolphin House offers a range of contemporary serviced apartments in a quiet residential area. Set around three and a half acres of idyllic gardens along the River Thames, just a short distance from Central London. A selection of apartments are available from economy singles to 1bed 2 bed and 3 bed apartments. Dolphin House is on the north side of Dolphin Square Village with its 1069 residential apartments, Bar and Grill, Lounge Bar Sports and Fitness Club and brand new Moroccan Inspired Spa, The Spa in Dolphin Square. The facilities are open to all.All Just 5 mins walk from the nearby Pimlico tube, just 3 stops (7 mins) on the Victoria line to Oxford Circus. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, 5viajes2012 S.L., Nozio Netplan srl, Ctrip TA, Odigeo, Lastminute, Hotels.com, TripOnline SA, HotelsClick, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Dolphin House Serviced Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dolphin House Hotel London
Dolphin Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing