I will be posting a written complaint to the manager in the morning.
Failed to replace the faulty TV after I reported it.
Didn't make the promised alarm call.
Bar closed at 10.30 because they needed to prepare the room.
Long queue for breakfast, only to be told there was a long wait for a table!
Expensive room booked on business and has a good reputation from colleagues but I was very disappointed in service and facility.
Just not good enough when you consider the alternatives in London.
- Official Description (provided by the hotel):
- Dolphin House offers a range of contemporary serviced apartments in a quiet residential area. Set around three and a half acres of idyllic gardens along the River Thames, just a short distance from Central London. A selection of apartments are available from economy singles to 1bed 2 bed and 3 bed apartments. Dolphin House is on the north side of Dolphin Square Village with its 1069 residential apartments, Bar and Grill, Lounge Bar Sports and Fitness Club and brand new Moroccan Inspired Spa, The Spa in Dolphin Square. The facilities are open to all.All Just 5 mins walk from the nearby Pimlico tube, just 3 stops (7 mins) on the Victoria line to Oxford Circus. ... more less
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- Also Known As:
- Dolphin House Hotel London
- Dolphin Hotel London