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“Beyond expectations !”
Review of Haymarket Hotel

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Haymarket Hotel
Ranked #10 of 1,068 Hotels in London
Certificate of Excellence
Paris, FRANCE
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beyond expectations !”
Reviewed 20 December 2011

What to say to this hotel ?
My first word is to thank the staff and the designer of the hotel.
Not only the location is great, close to the National Gallery, Covent Garden and the theaters, but the hotel is mots charming, trendy and cosy with a very adorable staff.
Room service is premium quality and always available.
The hotel is remarkable for the design and quality of the furniture.

I would definitely come back to this hotel next time.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FlorentJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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790 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
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Sydney
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 12 December 2011

The whole hotel vibrates with the pulsation of a disco. ABSOLUTELY DO NOT CONSIDER THIS HOTEL UNLESS YOU ARE 19 and in the mood to party. I'm afraid the Firmdale group has made an alienating move turning their basement into a nightclub. REALLY DISTURBING.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
43 Thank flowerchat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 December 2011

What a fabulous hotel - totally divine!
The interior is modern, eclectic and simply fantastic!

Our room was extremely well appointed, modern but not minimalist, extremely comfortable and just a pleasure to be in.

The downstairs pool area V V cool, great pool!

The staff were V nice, it really was a great stay all round!

If you like to stay in a hotel that has all the creature comforts of staying at home and more then this a a great choice - I have stayed at many hotels from the very grand traditional to the uber- cool but this hotel is a stand out.
London in the winter can be somewhat dreary, nothing dreary about this hotel!

This hotel is in the theatre district so maybe not the best location for some, the hotel is part of the Firmdale group that have others around london.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelalot025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Paul, Minnesota
Level 4 Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 December 2011

I've stayed at the Haymarket several times. The location in London is incredible. The facility itself is beautifully appointed. The staff is exceptional and very service oriented We've written ahead to the concierge to seek ideas and counsel about shows, restaurants, etc and they've always come through with exceptional ideas. When asked, they were very happy to make arrangements for us. Other reviewers have commented about noise in the hotel. That's never been our experience. In fact, I recently stayed at other European hotels of similar quality and reflected on how noisy others were in comparison to the Haymarket. In London, I'd stay nowhere else!

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cambridge
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 December 2011

We stayed here last night and agree with everyone who has said it is a beautiful hotel. However when I book a hotel at this price, I expect them to get the basics right and have a touch of luxury and style o top. Here they have the latter but one of the basics is missing. We had a terrible nights sleep because of the sound proofing. I was initially worried about the street outside but it was the flimsy ceilings and floors inside that I should have been worried about. The room upstairs from us decided to start packing at about 2am and all we heard for the next 2 hours was them plodding heavily about. We eventually went and complained as they didn't appear to be going to bed anytime soon. The manager said sorry but as way of explanation said that the couple were checking out early. Surely that happens quite alot in hotels hence why it's important to have designed your rooms not to hear it?

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank annchristie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level 6 Contributor
186 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 28 November 2011

stayed here for 1 night during our thanksgiving vacation. the hotel has a great location in the city, off of haymarket and a couple of blocks from picadilly circus subway station. we checked in around 9am in the morning. only 1 of our 2 rooms was ready at the time. the 1st room was not serviced, but the hotel gladly offered to store our luggage for free and promptly got the room cleaned.

the concierge was awesome as they provided directions to our afternoon tea destination and had a cab ready. they gave us a fair exchange rate when converting from USD's to pounds.

the room itself was very nice with a flatscreen TV, spacious room and comfortable beds. the bathroom was very spacious with granite walls and countertops. the bathrooms had both a shower and tub. the counter space was kind of small compared to what im used to in the US.

the only negative was we asked for 2 beds for 3 people, and they ended up pushing 2 twin beds together to form the equivalent of a king bed.

Room Tip: Would recommend a suite/townhome for guests requiring 2 separate beds in 1 room. i had 3 guests in...
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carmen1318
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haarlem, The Netherlands
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 November 2011

A perfect hotel in London. Our room was very spacious, upon request we received a room on the top floor, which was extremely quiet. Staff are very nice and helpful, room service is quick. Also nice to be able to start the morning with a swim in a large swimming pool. Amount you pay for internet is ridiculous, but this is the same for a lot of hotels. In this day and age every hotel should have free internet (as a gesture to their guests).
Location wise it is perfect.

Stayed November 2011, travelled on business
Helpful?
2 Thank haarlemfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Haymarket Hotel

Property: Haymarket Hotel
Address: 1 Suffolk Place, London SW1Y 4HX, England
Phone Number:
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Luxury Hotel in London
#11 Romantic Hotel in London
#18 Business Hotel in London
#40 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Haymarket Hotel 5*
Number of rooms: 50
Official Description (provided by the hotel):
Haymarket Hotel is situated on the corner of Haymarket and Suffolk Place in the heart of London's theatre district. It is next door to the famous Haymarket Theatre Royal and is surrounded by some of London's best restaurants and bars. The hotel is perfect for Mayfair, Regent Street and Jermyn Street shopping. Trafalgar Square and the National Gallery are just around the corner - St. James's Park is a short walk. The hotel is within easy reach of the city's financial centre. ... more   less 
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Also Known As:
Haymarket Hotel London

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