We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not my favourite Firmdale hotel”
Review of Haymarket Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Haymarket Hotel
Ranked #8 of 1,063 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
200 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Not my favourite Firmdale hotel”
Reviewed 6 April 2012

This was my first stay at the Haymarket though I've stayed often at the Charlotte Street, Soho and Covent Garden hotels. Decor-wise, it's up there with the best of the rest of the group but for me it lacked the magic ingredient that makes the others so successful. Perhaps it's the location - the others I have stayed at central but feel more tucked away but the Haymarket is on a busy road. Perhaps it's the fact that it's smack bang in a really touristy area makes it feel less special. Service-wise it was excellent with the usual, super-efficient room service and attentive housekeeping. But somehow the atmosphere was a bit more 'remote' than the usual Firmdale experience and I shan't be rushing back. (Though I will to the others!)

Room Tip: My room overlooked Haymarket so I expected a lot of traffic noise. However, the windows were so wel...
See more room tips
  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MCE63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

778 reviews from our community

Traveller rating
    668
    89
    12
    7
    2
See reviews for
180
326
58
113
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
United Kingdom
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 18 March 2012

In some ways this hotel has been a mixed blessing of a find. The downside is that it will be difficult to stay anywhere else when we visit London in the future. The upside is...well, everything else.

On first impressions Haymarket Hotel has the quintessentially traditional English facade, complete with Union Jack and clipped topiary trees. It's in a quiet side street in the heart of the city.

On arrival we were greeted by the hotel's friendly doorman who valet-parked our vehicle for us (this is the other option to the NCP as mentioned previously) and we stepped through the grand doors in to the reception area. Immediately we were 'wowed' by the interior design which is both bold and beautiful, and the warm welcome from the concierge and front-of-house staff.

We were fortunate enough to be given an upgrade and our room was spacious and luxurious. The bathroom perfect too (the tile TV & signature toiletries deserving a special mention). The design is stunning (not bland & greige as some hotel rooms have become) without sacrificing practicality and spotlessly clean. Despite the windows overlooking a busy junction, any traffic noise there might have been wasn't an issue.

Ours was a 'flying visit', so we decided to give sightseeing a miss on this occasion, even though many of the capital's attractions are a stone's throw from the hotel. We chose instead to have a mid-afternoon meal at the Delaunay (sister restaurant to the Wolseley), and then popped in to No.1 Aldwych for cocktails afterwards. Both were fabulous. Although we sneaked a peek at the swimming pool in this hotel, and whilst lovely, it was not in the same league as the pool at Haymarket...I loved their pool, and this was one of my main reasons for picking the hotel. I think I would have been really disappointed if we hadn't had the opportunity to take a dip, but from reading the other reviews it seems this is totally pot-luck.

We stayed in the hotel bar during the evening, and chose a late meal from the bar menu - English and Italian tapas - and both were perfect. As were the bar staff who went out of their way to be attentive and efficient. The ambiance of the Brumus restaurant and bar is unique and intimate.

I missed the breakfast (the comfortable bed had a lot to do with this), but my husband assured me it was fantastic. Cereal, toast, full English etc.

On checking out we were pleasantly surprised by our bill. Value for money is sometimes difficult to evaluate, but we both agreed Haymarket Hotel is absolutely outstanding value for money. We could not have found even an incy-wincy fault with the staff, design, amenities, food and drink or location if we had wanted to. The problem is now that this hotel has set the bar very, very high for our next visit to London, and I'm not sure we will want to take the gamble and stay anywhere else.

Haymarket Hotel is totally perfect.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Agdord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Ives, Cornwall
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2012

Stayed here for a night away to catch up with friends. First things first.... the two guys on the door are a credit to the hotel. Interior brilliant, the swimming pool area in a sensational room. All the staff very very well training and nothing was too much trouble. Bar was great, Breakfast ace, especially the granola and the lowsley yoghurt is totally moorish !! This is Firmdale at it's best and might just pip the Soho Hotel we stayed at earlier in the year. Car parking is the only grip being in a NCP but London is London. No problem. If you are in London and want a very well run, ssuper stylish hotel without the pretense, go there. You won't regret it.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
111 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 27 February 2012

Great staff, location, bed and suite. Even though our suite had 3 windows, one of them directly onto Haymarket, the room was quiet and calm and we had a great night sleep.

We also liked the knowledgeable concierge (we were very happy with the lunchimte restaurant recommendation) and the smiley receptionists and doorman. And the decor is just gorgeous to look at too, as is the mini bar, the swimming pool, the honesty bar, it's just a great place to be. And wonderfully central but still peaceful.

I love it here, I really rate this hotel for all the reasons above but I am a tad irritated at the £20 charge for wi-fi - at over £400 a night they should be providing this in my view.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wickedwaterwitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 February 2012

The Haymarket Hotel is just perfect; the door staff and concierge are helpful and knowledgeable, the front of house team, welcoming and friendly, the restaurant team, discreet and efficient, the housekeeping team meticulous in their attention to detail, maintaining a spotless hotel and finally, the management team just superb in how they run the hotel and motivate their team.

This is my number 1 destination in London; I try not to stay anywhere else; it really is just perfect.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEdwards99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 February 2012

This hotel is perfectly located for the traveler that wants to be in the center of things. It is in a very touristy part of town, but as soon as you walk into the hotel, you are removed from the hustle and bustle of SOHO / SW1 and you are whisked into a hotel of comfortable elegance. There is a lot of attention to detail at the Haymarket. The first being the staff. They are very attentive to your needs. Making reservations, recommending a new hot spot as well.

Lots of the decor is modern, but one does not get a cold vibe from the place. The sitting room with honor bar is such a nice place to unwind and relax after a day of hitting the streets of London town. I recommend bringing a good book and pouring yourself a well aged scotch.

The underground pool is a very refreshing temperature with awesome lighting. Lots of time empty and left to be splashed around in or to swim laps.

I stayed in a very basic room, but it was more than I needed for being right in the center of things. Nice bathroom with separate tub / shower. Comfy bed and good heating.

I will be staying at the Haymarket again.

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cugiemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London UK
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 26 January 2012

We got married at the Haymarket in November because we loved the colour, vibrancy and energy of the hotel. It is ultra-modern, immaculate and beautiful. The reception area has that 'wow' factor as you walk in. The staff are friendly and efficient. We had a couple of cocktails in the Brummus bar and a lovely dinner in the restaurant. It is everything you expect from an expensive, boutique hotel in the centre of London, so if you want to treat yourself, you will not be disappointed - everything here, the atmosphere, the service, the guest rooms, bathrooms (with dressing gown, slippers, TV at end of bath), bar, restaurant and location is amazing!!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CClarke74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#19 of 1,063 in London
5.0 of 5 bubbles 3,602 reviews
Soho
The Piccadilly London West End
Bloomsbury
The Montague on The Gardens
Show Prices
Show Prices
Show Prices
Westminster
Hotel 41
Hotel 41
#1 of 1,063 in London
5.0 of 5 bubbles 2,713 reviews
Westminster
Taj 51 Buckingham Gate Suites and Residences
Covent Garden
Covent Garden Hotel
Covent Garden Hotel
#13 of 1,063 in London
5.0 of 5 bubbles 978 reviews
Show Prices
Show Prices
Show Prices

Been to Haymarket Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Haymarket Hotel

Property: Haymarket Hotel
Address: 1 Suffolk Place, London SW1Y 4HX, England
Phone Number:
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in London
#11 Romantic Hotel in London
#18 Business Hotel in London
#40 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Haymarket Hotel 5*
Number of rooms: 50
Official Description (provided by the hotel):
Haymarket Hotel is situated on the corner of Haymarket and Suffolk Place in the heart of London's theatre district. It is next door to the famous Haymarket Theatre Royal and is surrounded by some of London's best restaurants and bars. The hotel is perfect for Mayfair, Regent Street and Jermyn Street shopping. Trafalgar Square and the National Gallery are just around the corner - St. James's Park is a short walk. The hotel is within easy reach of the city's financial centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ebookers, Booking.com, Odigeo, Priceline, Agoda, TripOnline SA, Traveltool, S.L.U., getaroom.com, HotelsClick, Evoline ltd and Cancelon so you can book your Haymarket Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Haymarket Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing