Having booked this hotel in early December as there were not many other budget choices in Central London for New Years Eve, i read the many positive reviews and - even though i saw the photos and did not expect something wow - i expected something decent and okay! I was sooo wrong! The only positive thing about it was its location! Very central, close to everything, public transportation and many restaurants near buy, but other than that... NOTHING! First of all, it was a very, very smelly hotel! The whole hotel (corridors, stairs, reception area) would smell of the hot milk and bacon from the morning's breakfast, it was awful! The furniture were VERY old, there was no telephone in the room, no safe (therefore we had to lock and unlock our suitcases every time we needed money or something), and the shower water did not work properly, the water would just go everywhere! Another thing we didnt like, was that every time the cleaning lady would clean our room, she would turn off the heater! So whenever we got back to the hotel, we had to wait for 1.5 for the room to get hot! There was never noone at reception and the breakfast was relatively poor (i guess its okay regarding the price of the rooms but still could include one-two things extra to make it richer). The price we got included wi-fi, but wi-fi would only work in the breakfast area, never in our rooms! So whenever we wanted to check our emails, browse something, or check-in for the airline, we had to go sit at the stairs right where the breakfast area is (and deal with that AWFUL smell of hot water, disgusting!!!)! There was no sign outside the hotel (all the other hotel had big signs with the hotel's name), this hotel had nothing except a veeery small sign that you had to be close to it to read it, and the lights in the hotel were always turned off, alwayss even at late night! On the last day of our stay, we had to print our airline check-in and we asked whether we could do so there! They didnt even have a printer (had one but stopped working months ago)! I do not understand how this hotel counts as a hotel, will never go back, prefer to pay a few more money next time, anywhere else will be much more decent!