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“Good room for the price”
Review of London City Hotel

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London City Hotel
Ranked #230 of 1,072 Hotels in London
Certificate of Excellence
Reviewed 31 July 2014

They have rooms with bath and without bath. We took the ones with bath.
They work in a tiny clean space.
NO AIR CONDITIONING system in the rooms, only a fan.
To hot in the summer time, for us.
No breakfast and no internet.

Room Tip: Good choise to be very close to the subway and London Bridge
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Rodolfo W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia S, General Manager at London City Hotel, responded to this reviewResponded 18 August 2014

Dear Rodolpho,

Thank you for your review.

We do have many different room types, which guests select at the time of booking. Some have shared bathrooms others are ensuite. We do have some rooms with air conditioning again to be selected at the time of booking.

As you say the price was reasonable and breakfast was not included in your room rate. Breakfast can be purchase din advance for £10 per person or you can pay for what you eat in our Cafe on the ground floor.

Thank you for staying with us.

Kind regards,
Claudia

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Reviewed 31 July 2014

on the out side did not look like match but inside very clean bed rooms look very fresh and clean shower's are very good. you cant ear any outside noise and staff very nice and helpful. the only thing is not all rooms have air-condition but staff pot fans in the room so not bad at all. will defiantly go back if in London again

Room Tip: if you need air condition make sore you ask for a room that as one as not all rooms got it
  • Stayed: July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank devon13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia S, General Manager at London City Hotel, responded to this reviewResponded 18 August 2014

Dear Guest,

Thank you for taking the time to leave us a review.

It is good to hear that you enjoyed staying in our hotel and that the staff looked after you during your stay with us.

We look forward to welcoming you back in the future.

Kind regards,
Claudia

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Reviewed 27 July 2014

We got off the tube at Borough turned left and there it was. We were meet by a very pleasant lady and given the keys to our room. The room was very clean and more than adequate for our stay. It was also very quiet which did surprise us

Although breakfast was not included they have a nice cafe next door and the food was great.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank edie209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1948john, General Manager at London City Hotel, responded to this reviewResponded 29 July 2014

Dear Edie,

Thank you for taking the time to leave us a review. We are very pleased to hear that the location next door to Borough underground, and our high standard of cleanliness and friendly welcome added to your stay.

We hope to welcome you back here in the future.

Kind regards,
Claudia

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Reviewed 20 July 2014

This is a very basic hotel. Rooms quite small but amazingly clean. No aircon, no mini-bar, no fancy views, no fancy restaurant. Just by a very busy road but I think that they have managed to reduce the level of noise quite well. First time in my life that I had a "shared" bathroom, but was surprisingly very clean and comfortable. Again, if you are looking for a budget hotel in a very expensive city like London in a very well located and connected area, this is your choice. But if you are looking for luxury and extra pamper stay away.

Room Tip: Not a fancy hotel. Only for those with a mind prepared for very basic stuff.
  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Manicalunga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1948john, General Manager at London City Hotel, responded to this reviewResponded 29 July 2014

Dear Guest,

Thanks for taking the time to leave a review and for recognising all that we have done to make sure that the experience is positive for our guests.

We do have a range of room types including double deluxe rooms with large beds, powerful rain showers, desks and armchairs. Ideal for those looking for more space during their stay. It seems that you booked one of our standard rooms which would have been sharing a bathroom with one other room.

Kind regards,
Claudia

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Reviewed 11 July 2014

Nice hotel -- stayed for 1 week in a single room with private bath. The room was clean and more than sufficient for my needs. The staff was friendly and helpful. The food at the cafe was good and reasonably priced. The hotel was easily accessible as it is located right next to the subway station. All in all, it was a pleasant stay!

Room Tip: I can't speak for the rooms with shared bath, but the room on the first floor behind the cafe wa...
  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Diana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1948john, General Manager at London City Hotel, responded to this reviewResponded 29 July 2014

Dear Diana,

Thanks very much for your review and we are so pleased that your week with us suited your needs.

Our single standard rooms with shared bathroom work wonders if you are looking for affordable clean accommodation in central location.

Good to hear that you enjoyed the food in our Cafe Riva.

Kind regards,
Claudia

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Reviewed 11 July 2014

I came to this hotel few weeks ago literally just to go to sleep as i check in late and i needed to check out early in the morning.

for what i saw, it was a nice hotel. More for bussiness than leisure. The staff were professional (thank you Brian for your help!).

Othrwise it's a kind of basic hotel. Do not book this hotel if you want a romantic plan in london, but if you are in the area for work go for it.

Be sure to know where is the hotel as i praticly missed it, the sign isnt very big.

  • Stayed: June 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank philip b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1948john, General Manager at London City Hotel, responded to this reviewResponded 29 July 2014

Dear Philip,

Thanks for taking the time to review our hotel despite your visit being brief.

As our hotel is right next door to the tube station it can come as a surprise to be so close. As you found out within a few steps from exiting the underground. I will take your feedback on board and look at ways to make our entrance stand out more.

Kind regards,
Claudia

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Reviewed 9 July 2014 via mobile

Hotel was basic, service was ok. I. Future we would probably stay at a travelodge for similar money. The hotel was hard to find as it was just a door way within a row of cafes etc. there was no air conditioning just a fan in a tiny room on the hottest day of the year in London!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Rachnboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1948john, General Manager at London City Hotel, responded to this reviewResponded 29 July 2014

Dear Guest,

You are correct to say that our entrance is a doorway next to the ground floor Cafe Riva which serves delicious breakfasts to our guests. We always do let our guests know in our confirmation email that the entrance is a few steps away form the underground station and can be easy to miss as people can't believe we have such a close location.

Our rooms are simply designed to create a calm space away from busy London. They are cleaned to a very high standard, we provide high quality fluffy towels and bed linen. Perhaps you did not get to try and enjoy our selection of complimentary Birchalls Tea options and complimentary biscuits?

Air conditioned rooms are available on request. Again we do not advertise as having air conditioned rooms apart from our single ensuite rooms and room C & D.

Kind regards,
Claudia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about London City Hotel

Address: 200 Borough High Street, London SE1 1JX, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Hotel Style:
Ranked #230 of 1,072 Hotels in London
Price Range: £81 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — London City Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
London City Hotel - Affordable Central Accommodation. With many of London’s best features right on our doorstep, London City Hotel provides comfortable and affordable accommodation for business visitors and tourists. Great pride is taken in treating each guest as an individual and on creating a warm and friendly atmosphere. The hotel has been designed to meet your home comforts; our friendly and professional service aims to ensure you have a very pleasant relaxing stay. Situated next door to Borough tube station (less than 10 second walk - turn right when you exit), the hotel puts guests in the very heart of the city. ... more   less 
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