The customer service of this hotel is second to none everything is done by the team to ensure as a customer your aspirations are met.
Thank you to the manager who was in reception on our arrival and there in the morning when we left.
There were a few small areas where I was initially disappointed the room I was initially given looked onto the dock but when I asked to be moved they accomodated and did everything to ensure that they put a smile on my face the coffee machine did not work but within five minutes it was replaced what can I say apart from visit yourself and you will see what I mean
- Official Description (provided by the hotel):
- Sunborn London is located at the western end of the Royal Victoria Dock overlooking the Docklands, Canary Wharf O2 Arena, London City Airport, and the ExCel where one can enjoy the panoramic views of their private settings. Travelling on the DLR towards Beckton alighting from Custom House Excel DLR station, it is a 3-5 minute walk which is a short distance from the main entrance of the ExCel London. For a more scenic journey one can enjoy taking the Emirates Cable Car journey from the North Greenwich O2 Arena to the Royal Victoria Dock, where you can enjoy a walk along the pier t taking in what the local area has to offer whilst visiting Sunborn London. ... more less
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