wow where to start...
we booked the hotel room over the phone for 2 nights, gave them our name and phone number and a credit card to hold our reservation, we were then told we were fine just to show up on the date.
upon arrival the front desk lady barely spoke english, she had no idea who we were or what room we were in, so she instructed us to wait in the lobby while she called her manager.
after about 15 minutes up front she came back and handed us a key to a room on the 3rd floor.
since there are no elevators and we had many bags my husband went up the stairs first while i waited in the lobby. he couldnt remember which room on that floor was our room, so started trying the doors, only to discover THE KEY OPENED ALL THE ROOMS ON THE FLOOR! as he went through a couple of the rooms, they were awful. so small we probably coudnt have even fit in there with our luggage.
also they were not clean, the carpet was gross, the sheets were gross.
needles to say, he came back downstairs and we told them we were not staying here.
we were worried they might charge our card (we were also told by another nearby hotel that they would) so we went as far as to cancel the debit card that we had given them
all in all we were in tears thinking we might have to stay in this dump, and i would highly recommend everyone to stay away from hotel sophia.
- Reservation Options:
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- Also Known As:
- Sophia Hotel London