We had a great stay at Premier Inn Hackney, things that stood out, we're location, Hackney is now a bustling area with new shops, bars and coffee shops a plenty, the premier inn was in the heart of all this.
The Good Bits:
the hotel was very clean and well kept and looked like one of the newest premier inn's. The room it self was massive, had a 40" flat screen tv, great shower and very comfortable bed. The breakfast was great and staff very helpful.
The not so good bits keeping this from a five star review are:
1. The automated check-in and check-out seemed to give the staff an excuse to hide out the back quiet a bit which I think is wrong and rather impersonal and makes it heard to ask any questions, also the check-in computers we're begin repaired while we were there, which made it very hard / impossible to check-out and we we're waiting by the desks for a few minutes before spotting some staff who we're coming back from lunch that we could give the hotel cards to.
2. The double glazing in the room is great, but I question the overall quality of the building as everytime a bus / load car goes past you feel the vibrations right through the room.
Other than that overall a great stay but tip to the Manager of this Premier Inn is do not ignore your customers at the reception desk and over use the automated check-in / check-out, as it seems like there is enough staff but it gives them an excuse to hide away when they should be welcoming guests and helping out with questions!!
- Official Description (provided by the hotel):
- Experience the thrills of exciting East London with a stay at our Hackney hotel, where you'll discover cool bars, great new restaurants and hip exhibitions right on our doorstep. Relax in style in one of our new generation bedrooms, featuring an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber- inducing, king-size Hypnos bed. - Across the road ... more less
- Reservation Options:
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