hotel is lovely, great location for the south bank, only a short walk to the palace, hyde park, covent garden and a tonne of othe places. We didnt have a veiw of the london eye but could see big ben and the room was so quiet and peaceful you wouldnt know you were in a massively busy plac.
The staff here are brilliant helpful and calm in a crisis, I had pickpocketing incident in the aquarium and the Duty manager was so brilliant, calm composed organised and kind, she got me a cuppa sat me down got the numbers for card cancellation, filled in a police report and made sure I was oktotally above and beyond.
Reasonable price and tonnes of room in just a normal studio, goodies for the kids and free breakfast for them as well, the provided a cot free of charge and whilst they didnt have a bed gaurd for my daughter they did bring tonnes of cushions which worked just as well.
Well done park plaza this hotel is a gret jewel in your crown.More