It was our first family vacation to London, and it was indeed the perfect choice to stay at this hotel. The Waterloo tube station is just a five minutes walk around the corner, and a number of buses are available at the the bus stop nearby.
We were greeted by Jessica at the reception, who was very warm & friendly. Having read the tips from tripadvisor, I requested for a room with a view on the higher floors, away from the lift.
Check-in was smooth, and she was very kind to upgrade us (in conjunction with our 10th wedding anniversary) to a Executive Studio room on the 13th floor with a stunning view of the London Eye & Big Ben. It was the ideal room for us with 2 young kids. The sofa at the living area is also a pull out bed, where the kids slept on. There is a microwave with kitchenware, and also an expresso machine with complimentary capsules of different flavours.
When we were back later in the evening, we were plesantly surprised with a personalized card from Jessica with her well wishes for our anniversary. Even at check-out, Jessica remembered us and asked how did we celebrate our anniversary, and also asked if our room was satisfactory. We assured her our room was fabulous and that we look forward to staying at the hotel again, perhaps next year.
The staff at the hotel were all very helpful, and greeted us with a smile. The bonus for the kids is the goodie bag which comes with restaurant cash vouchers, redeemable for ice cream and juices.
To Jessica and the management of Park Plaza County Hall London, a big thank you for making our London trip a fantastic experience. Keep up the good work!
- Official Description (provided by the hotel):
- Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more less
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- Also Known As:
- Park Plaza County Hall London Hotel London
- Park Plaza London
- London Park Plaza