A really good hotel but with just a couple of minor areas for improvement:
The check in is ultra-polite and professional; the staff are very helpful and service can't be faulted.
The interior architecture of the hotel is stunning with hotel rooms rising way above all sides of the central lobby/restaurant.
The rooms are modern and with good quality decor and furnishings and very clean. My room had huge walk in shower and a big flat screen TV
The range of food available at breakfast was fantastic, though I didn't try the cooked options - but the yoghurt, muesli, fresh fruit, tomato juice, and smoked fish were all great
The free wifi in rooms is a big positive - competitors who charge for wifi unneccesarily - please take note - you can provide wifi free like Park Plaza !
I thought the hotel was good value for central london though obviously it depends on the price you pay...
Just a few negatives:
- The shower in use isn't quite as good as it looks - despite the big watering-can head the actually flow of water isn't great
- the bed and pillows are fairly soft and not especially supportive
- in a hotel of this standard it would be nice if a bottle of water is provided free of charge in the room
- I was disappointed that I couldn't get a table in restaurant as it was fully booked (which actually looked very good and reasonably priced - which again is unusual compared to many hotel restaurants). I tried to get a bar meal but again there was a very long wait for food due to customer numbers. So maybe the hotel could increase its catering capacity accordingly ?
- Official Description (provided by the hotel):
- Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more less
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- Also Known As:
- Park Plaza County Hall London Hotel London
- Park Plaza London
- London Park Plaza