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“Friendly”

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Park Plaza County Hall London
Ranked #234 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Melbourne
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Friendly”
Reviewed 19 June 2014

Arrived tired and ready for rest. Staff accommodated us quickly and were very helpful. Could not imagine a better breakfast anywhere! Great view of the Eye which was so easy to get to and ride was amazing. Such a central location with easy access to station and lots of tourist spots. Would highly recommend.

Room Tip: Ask for room with view of the London Eye
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Buksam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
Buksam

Thank you for a great TA review.

I am happy we were able to accomodate your early arrival and that you enjoyed our fantastic buffet breakfast.

We look forward to welcoming you back next time your in London.

Kind Regards

Bradley Werb

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7,411 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,101)
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English first
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 19 June 2014 via mobile

Great location. Good staff. Good food. Good service. Rooms great. Views fabulous. Within walking distance of thames, big eye, houses of parliament, big ben, westminster abbey, downing street, hyde park, at a stretch buckingham palace. Right next door, literally to waterloo train station. Short journey to kensington palace and euston train station. Would recommend and stay again.

Stayed January 2014, travelled with family
Helpful?
1 Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
Christine M

Thank you for your 5 star review.

I am happy to read you had a great time at the hotel and that you loved the location.

We can't wait to see you again soon.

Kind ReEgards

Bradley Werb

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

I shared a spa day experience here with a friend for my birthday which left me feeling really special and treated. It exceeded all expectations in that the staff were genuinely warm, friendly and helpful which created a really comfortable home-from-home atmosphere. For example, we shared a drink at the bar where my friend mentioned it was my birthday, as the staff were so welcoming and approachable. Without either of us knowing the lovely lady who served us appeared with a delicious slice of cheesecake as a birthday treat! Big smiles all round!

The spa itself was immaculate, as expected. However the massage we had with Ebony was the icing on the cake - she has such a lovely, flowing but firm touch, it really was one of the best massages we've both had (we visited an exclusive spa in February this year where my friend received a very disappointing, ineffective 'laying on of hands - type 'massage'). This was the real deal - Ebony's a gem! As a massage therapist myself, I am wary of places that overwork their staff but was relieved to hear how many breaks the massage staff were given in their day - this kind of thing makes all the difference and probably explains the great atmosphere around the place. You can get great service in many places but it's the warm, friendly atmosphere that makes this hotel stand out from the rest.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank 996Sarah_M996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
996Sarah_M996

Thank you for your fantastic TA review.

The spa and I am so happy to read you enojyed your treatments and the services provided by Ebony were perfect.

We look forward to seeing you on the next special occasion.

Kind Regards

Bradley Werb

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arinsal, Andorra
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

What a lovely experience. Amazing views over the river to the Houses of Parliament and Westminster bridge , infinity floor in our corner suite. Very friendly breakfast boys and girls , they made my Spanish boyfriend feel very welcome chatting away to him every morning.
Loved the front desk , the room and the impeccable service.
Many thanks

Room Tip: The higher the better the view
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  • Stayed October 2013, travelled on business
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Helpful?
1 Thank HotelMontane2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
HotelMontane2013

Thank you for another 5 star review!

I am so glad to see you enojyed the hotel and the fantastic staff which we have.

We look forward to seeing you some time in the future.

Kind Regards

Bradley Werb

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level 6 Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 17 June 2014 via mobile

We had a suite which was clean comfortable and well equipped. The bathroom was really nice with a great shower.There is a kitchen area with microwave fridge etc if needed but plenty of places to eat nearby. Great location for the Southbank theatres and central tourist attractions. The London eye is right across the road.

Stayed June 2014, travelled with friends
Helpful?
Thank busycitybreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
busycitybreak

Thank you for the great review.

I am happy you enjoyed the hotel and the location. We look forward to seeing you next time.

Kind Regards

Bradley Werb

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Check in was quick and the front of house staff were very friendly and knowledgable about the local area. I was allocated a lovely room which was clean and quiet with a nice view of Waterloo station and the city. The gym was great as was the guest laundry service.

All in all a great stay and I will happily stay here again when I return for business.

Room Tip: Ask for a room higher up.
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
Neil C

Thank you for your TA review.

I am glad to read you had a great stay and we look forward to seeing you next time your in London on business.

Kind Regards

Bradley Werb

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami Springs
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 June 2014 via mobile

I stayed at this hotel with my family of 5. From the moment we arrived everyone wanted to tend to us. They couldn't do enough for us. Location is fantastic. Walking distance to everything. Room was very clean but not enough shampoo, soap and towels. However we called housekeeping and right-away they brought us additional items. Garry, the doorman was always more than willing to help us plan our daily outings. Breakfast was more than wonderful. Kim has a heart of gold. We had diner at hotel and Gloria was very pleasing. Front desk staff was more than professional. Will stay at this hotel again!!!!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RosyMiamiSprings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 29 June 2014
RosyMiamiSprings

Thank you for your contribution.

The entire team is so happy to see you loved the hotel. Our staff strive to make each and every guest feel welcome and its great to see them being mentioned by name on your review.

Looking forward to seeing you soon.

Kind Regards

Bradley Werb

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza County Hall London

Property: Park Plaza County Hall London
Address: 1 Addington Street, London SE1 7RY, England
Phone Number:
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Green Hotel in London
#54 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#176 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Official Description (provided by the hotel):
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza

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