This is the second time we have stayed here on our current trip. The first time we received a complimentary room upgrade which was nice.
When we checked in today we received a complimentary upgrade (again) to a room with London Eye view. Whilst we were out for dinner at the in-house restaurant, our bed was turned down, rubbish removed, kitchenette cleaned etc, even though we had only checked in a few hours earlier!
Would recommend staying here rather than the Park Plaza Westminster Bridge (where we have also stayed this trip), as the staff seem to be more attentive and interested in improving your experience.More
- Free Wifi