We booked a Junior Executive Suite for our family of four and found it comfortable if a little cramped. The layout consisted of a large bed for two in the bedroom and a large foldout sofa bed for two in the lounge room.
There was a decent-sized bathroom in between the two rooms with a pretty weird shower that flooded all over the floor if you weren't careful. The shower was good though and there was a bath as well.
The kitchen area was just a sink, a tiny third of the bar fridge and some tea/coffee making stuff. It was okay though for storing a bit of yoghurt and other breakfasty things.
We were on the 10th floor with a view over the Waterloo train station. Check in and check out went very smoothly.
The only fly in the ointment was the vouchers the kind check-in lady gave the kids. They were worth 1 pound each if spent in the hotel and she suggested the cocktail bar as they did kids' cocktails. We thought that was a brilliant idea and after a long day out we went to the cocktail bar around 9pm planning on getting the kids to bed straight after. The snooty waiter informed us the vouchers couldn't be used after 8.30pm despite there being no such waiver on the vouchers themselves. We ordered the kids a cocktail each anyway rather than disappoint them (6 pounds each) and joined them with our own. The total bill came to 41 pounds for 5 drinks (yes, London is horribly expensive) but I was really unimpressed to see the waiter had added a discretionary service charge of 12% bumping the price up to 46 pounds. This is not America!! After paying the equivalent of $80 for 5 drinks, I thought the hotel had made more than enough profit from us and used my discretion not to pay the extra.
The location was very, very good. It was a short walk to Waterloo and Westminster stations. And a lot of things were within walking distance. We arrived from Gatwick via train and then taxi but chanced the tube to Heathrow on the way home. Both worked out okay.
Overall a good stay. Expensive but about average for London and the type of hotel it is.
- Official Description (provided by the hotel):
- Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more less
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- Also Known As:
- Park Plaza County Hall London Hotel London
- Park Plaza London
- London Park Plaza