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All reviews waterloo station london eye big ben studio room south bank the sofa bed the penthouse kitchen area small kitchenette westminster abbey nespresso machine excellent location an upgrade mini bar fantastic hotel booked this hotel lovely room
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Reviewed 29 July 2014

We stayed here for one night whilst having a family weekend in London. The location is superb - 5 minute walk from the London Eye and Big Ben as well as Waterloo train station. the room was plenty big enough with a double bedroom area and a separate lounge area with a double sofa bed plus bathroom (bath and shower) and a kitchenette which allowed us to cereal and cup of tea in the morning. the staff were all extremely polite and helpful and the whole hotel was extremely clean and well presented. Would recommend and we would stay here again.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels
Thank Louisa6112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this reviewResponded 31 July 2014

Louisa6112

I am delighted to see you found our location very convenient and that your expectations were met in all areas. Please come back for longer!

Kind Regards,

Blessing Tavaya

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

This was the first Park Plaza Hotel that we stayed at in London, it was newly built and great value for money. Since then we have stayed at the Park Plaza Westminster, the latest in the Park Plaza chain in this area, (just across the road) much the same style but much larger and with a swimming pool. Both these hotels are ultra modern and very comfortable, both in a great position on the south bank next to the Eye and a short walk to Big Ben, Trafalgar Square, and a pleasent walk along the embankment to Covent Garden and theatre land. We like County hall because it is smaller and more personal though would recommend either and also the Park Plaza Riverbank (though this is just that bit further away from the tourist hub, still a pleasant walk along the riverbank during the summer. These are my top three hotels in London.

Room Tip: Atrium rooms have no view but if you are there to sleep, does that matter
  • Stayed: September 2013, travelled as a couple
    • Value
    • Rooms
    • Service
Thank TimWilliam5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this reviewResponded 28 July 2014

Dear TimWilliam5

Thank you for another great review!

I am glad you thoroughly enjoyed your stay once again and that you continue to be a loyal Park Plaza guest.

We look forward to seeing you again in the future.

Kind Regards

Bradley Werb

Guest Relations Manager

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Reviewed 27 July 2014 via mobile

This is nice hotel!! Loved the room and the shower!! Bed was dry comfortable. Would have preferred a view of the London eye but it's ok. Had a view of Waterloo station. Great location to London eye, houses o Parliament and Waterloo Station. We could even walk to Buckingham Palace if you are up to walking!! I really enjoyed my stay. I would recommend this hotel completely and stay here again. Breakfast was good and rooms were clean.

Stayed: July 2014
Thank Mel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this reviewResponded 28 July 2014

Dear Mel G

Thank you for a great 5 star review!

We are glad you enjoyed your stay and although your view wasn't that of the London Eye, the city view has so much to offer with fabulous views of the shard and canary wharf.

We look forward to seeing you next time.

Kind Regards

Bradley Werb

Guest Relations Manager

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Reviewed 26 July 2014

Everything here is awesome Very close to the tube, buses and the London Eye, Big Ben etc.
Friendly helpful staff! Excellent full breakfast, free guest laundry. Ours was an inside room. Very dark, could look over dining room. (great for sleeping in) We were on the first floor. Quiet. Room well appointed, bathroom good, Shower great. A/C worked great!!

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank rmbt58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this reviewResponded 28 July 2014

Dear rmbt58,

I would like to thank you for taking the time to review our hotel.

The whole team was thrilled to hear that you enjoyed every aspect of your stay and we certainly hope to have the chance of welcoming you back to us in the near future.

Kind Regards

Sarah Frink

Guest Relations Manager

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Reviewed 25 July 2014

While I love the Park Plaza Westminster Bridge, this hotel is most certainly a great alternative. Check-in was easy and I was able to get a room early. My room was clean and the bathroom was modern with nice lighting! Location is certainly perfect for London Eye and Houses of parliament, Big Ben etc. Every member of staff was attentive and seemed to genuinely care about delivering exceptional service.

Room Tip: Ask for a room away from the elevators! I would also suggest paying a little extra for a room with a view
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank Abbe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this reviewResponded 28 July 2014

Dear Abbe L,

Thank you so much for this delightful feedback.

It’s great to hear that you like Park Plaza County Hall as much as you like Park Plaza Westminster Bridge. I have shared your feedback with the whole team and they were all happy to hear that you had such a great stay with us.

Abbe L, we hope to see you back soon!

Kind Regards

Sarah Frink

Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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