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“Perfect location for Central London”

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Park Plaza County Hall London
Ranked #232 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Kent
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect location for Central London”
Reviewed 2 August 2014

Good for family stay in London, efficient staff, excellent location. Public transport links very good and taxis to hand..Nearby parks were just what we needed for the kids to let off steam.Studio rooms perfect for a family stay, comfortable and adequate for a few days.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels

Helpful?
1 Thank oastsue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 10 August 2014
Dear Oastsue,

Thank you very much for this fantastic review.

The whole County Hall team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon.

With kind regards,

Sarah Frink
Guest Relations Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
london, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 August 2014

Excellent hotel from all aspects. i highly recommend it. Location was great. rooms are big. hotel is clean. close to waterloo subway. Laundry facilities are huge plus. However , elevators were busy. housekeeper staff is amazing

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels

Helpful?
1 Thank Mohammad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 7 August 2014
Dear Mohammad D

Thank you for your TA review.

I am so glad you enjoyed your stay while in London and we look forward to seeing you again next time.

Kind Regards

Bradley Werb

Guest Relations Manager
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Inverness, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 August 2014

Hotel is well decorated and clean...room ( Studio ) are adequately furnished with a large double and a sofa bed, small kitchen area bathroom with shower & bath. Shower door didn't close properly and as such the water was all over the floor...so we jammed a pkt of face wipes in between the door and the bath...this worked. The bathroom has a thickish frosted glass sliding door...that you can see through..wasn't ideal for privacy when sharing the room with your husband and son. Fridge is very small...but useful. Rooms were cleaned and towels changed everyday whether we asked or not. Breakfast is rather expensive and very very busy in the morning always a queue when we left the hotel ( we used room service once and not all we asked for was delivered )...and we also had 3 take away breakfasts @£8.75 on the morning of a tour when we had an early pick up...not really worth it.
Hotel was in a perfect location for the London eye and Westminster bridge & Big Ben...and lots of lovely eateries ( tip: use Pret a Manger shops for pastries/sandwiches/coffee...if the weather is good you can always do takeaway..prices are very reasonable compared to some other eating places for breakfast...the other is the Slug & Lettuce for a cooked breakfast...they were about £7.45 + any drinks)....there is also a lot of eating places around the London eye which are open early and late....very atmospheric area to sit and watch the evening go by!!
Would stay again....but it was rather expensive...and the staff were polite enough if you spoke to them...but not much of a morning greeting as you pass them in the foyer...although...the doormen were very very nice...always spoke!!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Annie-G1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 6 August 2014
Annie-G1968

Thank you for your kind comments. We are very pleased that you have enjoyed your stay at Park Plaza County Hall and enjoyed your time on the South Bank.

I am sorry you experienced delays when you went for breakfast. As you probably are aware, due to the original design of our building, the size of our restaurant doesn't correspond to the number of bedrooms. However, we've worked around it and implemented effective procedures to manage the volume of guests at weekends.

Whilst I'm sure you agree that we cannot control the time when our guests come down for breakfast, I’m confident that we had our usual procedures in place to release the pressure from the restaurant area. Our reception team proactively encouraged guests on arrival to come down early for breakfast, signs were displayed in all our lifts indicating peak times to avoid. Additional rooms are opened, and for those still waiting they are offered shots and pastries. Hwever, as with any busy centre hotel it is regrettable and inevitable that we get busy periods at certain times in the morning which negatively impact on breakfast. I however believe the delay would have been minimal.

Once again we are grateful for your time and effort in writing this review and very much look forward to welcoming you back.

Kind Regards,

Blessing Tavaya

Guest Relations Manager
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1 review
Reviewed 1 August 2014

Great location and friendly hotel staff. The room was great! Comfort and quality of hotel I would use it again in my future visits to London. have had with my family a very pleasant experience. ll the staff was concerned about getting a perfect stay for my family. The breakfast service was very complete and enjoyable without long delays and a complete buffet and quality.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank joseluisr41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 6 August 2014
joseluisr41

Thank you for such wonderful feedback!

Our guests are what matters the most to us, as everything we do is geared towards ensuring a comfortable and memorable stay. We are all excited to see we have exceeded your expectations.

We too look forward to welcoming you back.

Kind Regards,

Blessing Tavaya

Guest Relations Manager
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Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 August 2014

I stayed in this hotel in a Studio room for 3 nights before a tour. I was overall really impressed with the hotel, the service was fantastic and warm, nice buffet breakfast and the room was modern and larger then I expected with a view of the London Eye.

I liked the location of the hotel which is set about 5 minute walk to Waterloo station and 2 mins from the London Eye. There is an abundance of restaurants or shopping close by however with the tube so close its still very easy, quick and manageable to get around.

  • Stayed September 2013, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank C0lin_888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 6 August 2014
C0lin_888

Thanks for your time in posting this review. Indeed, our location is second to none. The team and I are all grateful to you for acknowleding the excellent service you received during your stay. We hope to see you again.

Kind Regards,

Blessing Tavaya

Guest Relations Manager
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congleton, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 August 2014

We have enjoyed a fabulous stay at the Park Plaza County Hall in London. The hotel was so conveniently situated very close to the London Eye and all the attractions of the South bank and just a few minutes walk to the Houses of Parlament and Westminster Abbey.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Joanne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 6 August 2014
Joanne B,

Thank you for the excellentreview. We are all delighted the family had a wonderful time here at Park Plaza County Hall. We look forward to seeing you again all next summer.

Kind regards,

Blessing Tavaya

Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Ramon, CA, United States
1 review
Reviewed 1 August 2014

The location of this hotel is fantastic. You are in walking distance to some of the major sights in London as well as the access to public transportation. The Family Rooms are clean, silent and very functional (very good to recharge the batteries after multiple hours of sight seeing). The staff is very friendly and professional. We would highly recommend this place!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PPCHLondon, Guest Relations Manager at Park Plaza County Hall London, responded to this review, 6 August 2014
Peter S

I am very pleased to read that you enjoyed our service and facilities. I do hope that you will come and stay with us again in the near future.

Thank you!

Kind Regards,

Blessing Tavaya

Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Plaza County Hall London

Property: Park Plaza County Hall London
Address: 1 Addington Street, London SE1 7RY, England
Phone Number:
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Green Hotel in London
#52 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#175 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Official Description (provided by the hotel):
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza

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