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“Surely the most competent, courteous & efficient staff in London”

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Park Plaza County Hall London
Ranked #234 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersGold level
Dorset
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Surely the most competent, courteous & efficient staff in London”
Reviewed 2 January 2010

We stayed in a studio for 2 nights for the New Year celebrations. I'd requested a quiet room & this non guarantee was met as we were located down a side corridor on the 4th floor which overlooked part of Waterloo but no external noise could be heard at all..perfect! The room consisted of a double bed on entry & TV, continuing through...the bathroom faced a small kitchenette area (small fridge, kettle, sink, microwave, 2 cups/plate & knife.... would have preferred a toaster than a microwave). The lounge area had a sofa (converted to double bed) 2 padded chairs & TV & very large window. I particularly liked the overall layout as it felt like to 2 separate sleeping areas.

We dined in the restaurant & found the food very good, bar service very good although as usual with LONDON hotel prices, very expensive.

Must admit didn't have any major wait for lifts (and hotel was full to capacity) & even had a whiz up to the 14th floor to take in the view!!

One very personal downside is not being able to open a window to let in fresh air, especially in the morning, to air out the night's mustiness.

But undoubtedly this hotels winning factor is its staff, nothing is too much trouble & every query we had was answered immediately & efficiently

  • Stayed December 2009, travelled with family
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Helpful?
Thank gemstones2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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lancashire,uk
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 December 2009

Cannot fault the hotel, its location, food or service. The hotel is close to all the main attractions but far enough away to have a quiets night sleep. We had an afternoon snack at the hotel and an evening meal, and found the food to be of outstanding quality. We were extremely happy with our stay and would not hesitate to stay at the hotel again.

  • Stayed December 2009, travelled with family
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Helpful?
Thank globetrotters295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrara, Australia
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 December 2009

We stayed at the Park Plaza for a few days before and after a tour of Cornwall and Devon. The hotel is located in a brilliant spot in london, adjacent the Thames and Underground. A variety of eating facilities were provided and the staff were all friendly and efficient. The daily breakfast was plentiful and suitably varied to cover all tastes. Our initial days were spent in a spacious, modern and impressive room which was high in quality and facilities. Howeevr, upon return a week later, we were given a very ordinary room that was cramped by comparison, with a fairly ordinary bathroom and general layout which took the gloss off what had been an otherwise terrfic experience in London.

  • Stayed October 2009, travelled as a couple
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Helpful?
Thank TheJeppos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piraeus, Greece
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 December 2009

My family and I spent a week at Park Plaza County Hall and we were all very pleased with our stay.The building is very modern and new,in an excellent position.We were close to two underground stations,bus lines,trains and taxis and 5 minutes from London Eye,Westminster and the Parliament .The staff was the best,everyone so polite and smiling, making us feel familiarity. We had a superior twin room,very spacious and well equiped and the rest of our company had a studio, very comfortable indeed.The little "kitchen" proved to be extremely useful!Breakfast and lounge area are small but having our breakfast at about 8 in the morning we never had a problem.Besides,the staff is very efficient and find a solution very quickly. We had very few and non-important complaints like the lack of opening windows in the rooms but the ventilation worked fine. Overall, it was a wonderful stay in a fascinating city, value for money and a hotel in which we would definatelly stay again.

  • Stayed December 2009, travelled with family
    • Value
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Helpful?
Thank zannelapl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 December 2009

I stayed in this hotel for one night when I was in London on business. It's a very modern hotel which is exactly what I like and I have very few complaints.

Location is excellent, especially if you want to do some sight seeing as it's just across the river from the Houses of Parliament. I was using Victoria Station (for the Gatwick Express) and it was easy to get a tube to Westminster and walk the rest of the way over the bridge (5 mins).

The room was very clean and included a microwave, kettle etc. as well as a minibar and fridge (if you wanted to keep your own food cool). Bathroom was very big as was the shower. I didn't get quite that view that I'm sure would be available from some of the rooms but then that's not whay I was there.

I also ate in the restaurant on the mezzanine level in the evening and the food was excellent, as was the service. It was a bit expensive but not overly so. Unfortunately the breakfast wasn't quite up to the same standard in the morning. I was down at 8am and a lot of the cooked food was cold which was disappointing but there was plenty of choice.

  • Stayed December 2009, travelled on business
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Helpful?
Thank Banjoburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
198 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 21 December 2009

The Park Plaza County Hall is a new hotel close to Waterloo Station in London. It is also close to the London Eye and Westminster. We stayed in a studio room which was fine - supplied with a microwave, crockery, cutlery etc. The studio room had an interesting layout - bedroom first then a small corridor which housed the kitchen and bathroom, then a small lounge area with sofa, desk and televsion. There is also a televsion in the bedroom area.
Staff were pleasant but it is a very impersonal hotel obviously geared towards business. Breakfast was buffet style although omelettes and poached eggs could be ordered. I recommend ordering as the rest of the 'hot'' breakfast was lukewarm at best. Stay here only if you want somewhere close to the station or for business purposes. Internet available in rooms for a price and free on a computer in the lower floor of the hotel.

  • Stayed December 2009, travelled on business
    • Value
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Helpful?
Thank Ayalax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level 3 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 December 2009

I stayed at this hotel at March 2009 with some friends. The rooms are clean and well equiped. Brakfast good enough with many choices. Staff gentle and friendly. Very well located, some steps from Waterloo station. I should stay again at this hotel if i go back to London.

Stayed March 2009, travelled with friends
Helpful?
1 Thank majestus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Plaza County Hall London

Property: Park Plaza County Hall London
Address: 1 Addington Street, London SE1 7RY, England
Phone Number:
Region: United Kingdom > England > London > Southbank
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Green Hotel in London
#54 Spa Hotel in London
#82 Business Hotel in London
#89 Romantic Hotel in London
#114 Family Hotel in London
#176 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Plaza County Hall London 4*
Number of rooms: 399
Official Description (provided by the hotel):
Park Plaza County Hall London is conveniently located on the south side of the River Thames near Waterloo Station and is next to London's County Hall, home to several attractions, including the London Sea Life Aquarium. The hotel is within minutes of a number of local attractions, including the London Eye, Big Ben and the Houses of Parliament. Our London accommodation features modern guest rooms, six well-equipped meeting rooms with natural daylight, restaurant & bar, an Executive Lounge and a fitness centre. Choose Park Plaza County Hall London and see what makes us one of the top Waterloo hotels. ... more   less 
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Also Known As:
Park Plaza County Hall London Hotel London
Park Plaza London
London Park Plaza

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