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“Great hotel and in an amazing location!”

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The Grand at Trafalgar Square
Ranked #250 of 1,069 Hotels in London
Certificate of Excellence
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great hotel and in an amazing location!”
Reviewed 12 June 2014 via mobile

I originally chose this hotel because of the close proximity to Trafalgar Square, which is centrally located in London. On arriving I was very impressed with the customer service and quality of the room. Our room was small but it was clean and very comfortable. It stays bright late in London, 11ish, so the blackout curtains were wonderful. The hallways have purified water dispensers with bottles for free. Another great aspect was the complimentary washing machines and dryers. It was great to be able to clean our clothes every couple days. The service was great too. My husband needed a 3 prong plug converter for his laptop and a very nice gentleman named Luis quickly arrived at our room with a couple of options. Luis is awesome, my husband was still able to work because of his assistance. We will definitely be returning to this hotel on our next trip to London.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank ashgrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,553 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
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Nottingham, United Kingdom
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 June 2014 via mobile

Short but sweet stay for me on pleasure husband on business such a perfect location 2 min walk from Covent Garden right next to Trafalgar Square. Very comfortable bed smallish rooms but this is London ! Really "grand" in style nice bar and restaurant. Excellent front of house it wasn't obvious it was a reception like a private members club, very personable would definitely recommend.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadia123186356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 5 Contributor
54 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 June 2014

We flew into London for a day and wanted to experience the downtown area without spending time getting to the city. We took the Heathrow Express to Paddington Station and jumped in a quick cab ride to our hotel. The check in desk was great and off we were to the city with a short walk to everything. The rooms were nice and quiet as we wanted quick access to the city. The Grand at Trafalgar is perfect for a quick trip to downtown London. We went out for dinner and a late night stroll and found everything conveniently within walking distance. Easy and quick checkout, everything was great.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Prairietravelguru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfers Paradise, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 June 2014

Stayed at the Grand over a long weekend couldn't of found a better hotel! Service was great and the location was even better.. Most attractions as well as many great restaurants and bars are all within walking distance. Comfy bed and overall a great experience will be back!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Blake F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rancho Santa Margarita
Level 3 Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 June 2014

With two teenagers wanted to be in the middle of everything and what a wonderful hotel and location. The front staff was so attentive Hugo and Daniel as well as Adan helped with transportation and when I needed extra towels housekeeping was there immediately! The room was clean, we stayed in a suite and one of the best things is the free bottled water daily! They have a dispenser for water and bottles in the hallways. We saved lots of money on that and the wifi was great!

Room Tip: Ask for a room facing the street
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank socalmom77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin, ireland
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 June 2014

ok, lets be fair, the hotel, location, house-keeping was good, clean and comfortable..... BUT what happened checking in and after checking out is STILL NOT RESLOVED...
check-in staff where so rude and more interested in making us do the check in ourselves at the "self checkin counter", we wanted to pay by cash but the staff member refused and insisted we pay by card! they pre-authorise my credit/debit card for the bill PLUS extra "in case of damage" which was for £430 and on check out deduct the correct bill amount of £345..... BUT.... they hold on to the PRE-AUTHORISED money for one week despite payment made in full. im writing this review a week after staying there and the money is still not back in my account yet. The staff keep saying "oh that hold was removed" but until i advised i would be writing this review and an angry worded email to management i got a different answer, where i was told that they knew this was a problem for people with bank accounts outside of the UK (im in Ireland) and have had their money held for over 3WEEKS in some cases.... this has NEVER happened to me before in any hotel ive stayed in and will be making many people aware of this.... because of this the hotel has left me with no money as well as my bank account been overdrawn and my bank charging me for this unauthorised overdraft... when i do eventually get this money back i wont get the full amount cause my bank will be deducting the overdraft fee from it.... i havent been able to buy food for a week and god knows how long it will take for me to get that money back.... BEWARE EVERYONE!!!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Michelle Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grand at Trafalgar Square

Property: The Grand at Trafalgar Square
Address: 8 Northumberland Avenue, London WC2N 5BY, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#186 Luxury Hotel in London
#200 Family Hotel in London
#247 Business Hotel in London
#285 Romantic Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Grand at Trafalgar Square 4*
Number of rooms: 63
Official Description (provided by the hotel):
The Grand at Trafalgar Square is a full service hotel with 63 rooms located in the beautifully restored historic Northumberland House on Northumberland Avenue. Minutes to Trafalgar Square, Buckingham Palace and close to Big Ben and the Houses of Parliament. The Grand at Trafalgar Square is the best value hotel based on quality and prime location. The Grand at Trafalgar Square provides:• Safe, restricted entry• Instant registration and check out• Free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 10 meeting and event rooms available (maximum reception style 1000 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates. ... more   less 
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Also Known As:
The Grand At Trafalgar Square Hotel London
Grand At Trafalgar Square London

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