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“Toilets disgusting”
Review of Paradiso Inferno - CLOSED

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Paradiso Inferno
Cuisines: Italian
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Restaurant details
Good for: Romantic
Dining options: Reservations
Neighbourhood: Covent Garden
Reviewed 9 August 2011

We dined early on a Monday evening and staff couldn’t be less welcoming. Food was fine, usual Italian fare (steak was actually pretty good) and decent selection of wines. We sat upstairs but downstairs didn’t look much better. However, this was nothing compared to the state of the toilets. The smell and dirt was enough to put you off your food. Pretty standard prices for such a tourist trap area, and waiters clearly never have to worry about repeat trade. They weren’t rude, just couldn’t be less bothered. Would recommend walking for five minutes and going somewhere within Covent garden area instead.

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Thank EmmaOLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (20)
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9 - 13 of 20 reviews

Reviewed 7 August 2011

the young restaurant staff were friendly however the managing staff less friendly and were fairly abrupt when requesting time to decide on food. The wine took along time to arrive as did the condiments. The management seemed over dominant with the staff and would not let them finish their tasks. We ordered steak (mistake!). A Large piece of fat on a very small (no weight in menu) steak. when asked how was your meal and showed the waiter the issue he said he would speak to manager. This fell on the manager who tried to ignore the issue until I eventually beckoned him over. No apology! Disagreed that there was an issue and reluctantly removed 3 GBP from my bill. Sub standard portions, quality and customer service terrible. Will never go again. The whole meal was not of an edible standard and we left hungry. The advertised prices on the website are substantially larger. A side salad is 4.50 as a posed to the advertised 3.75. NOT ITALIAN FOOD!

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Thank Loumar12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2011

We loved Paradiso e Inferno! We came without a reservation one evening after site-seeing. The service was prompt and attentive, the food was delicious and generous in portion size (particularly nice to order sides of vegetables), and the prices were reasonable as well. What impressed me the most was the staff's easy accomodation of my food preferences (no eyebrows raised when requesting plainly cooked food, without oil or butter, for example). I highly recommend this restaurant! It is also easy to find on the Strand.

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Thank riverparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2011

Title says it all...If you are looking for a wonderful Italian food/wine/service experience in London, then Paradiso & Inferno is THE place to go. Minutes walking from Trafalgar and Covent Gardens stepping in is like transporting yourself to your favourite place in Rome.
Could write a book on how good the food, wine selection, service is - but will just offer this should be a "must" on any foodees checklist.

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Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2011

We chose this place on the basis of location, as we were going to the theatre down the street, and the sign looked cool....ok, that might be a bit like buying a bottle of wine 'cause you liked the label, but the menu looked good, too. It was a lovely meal, straightforward Italian fare and friendly service. We ate upstairs (Paradiso, I presume). Only visited the downstairs to get to the restroom, but the diners down there seemed happy. (I suppose Inferno is where you'd tend to find the most fun people). A good meal, at a decent price.

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Thank Deborah4967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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