I visited this restaurant for lunch on a Saturday. It was a treat for my office girls. I ordered a very nice bottle of Gavi di Gavi (80.00) which we quickly drank and then I ordered a second one. Our glasses were empty for some while so in the end I asked one of my girls to go and get the wine and pour it. At this point the Maitre'd arrived and took over, I said to him you are not looking after us very well. He apologised and said things would improve. He finally came over again and poured us some water, I asked him to pour some more wine, he very dourly replied I was just about to do it. He obviously took serious exception to being reminded to pour as the next time he came over he slopped the water into the glasses and nearly gave one of us a shower, so very unprofessional!! Being left without anything to drink whilst you are eating is really annoying. The restaurant was not busy so there was no excuse that they were looking after many more diners. I refused to pay the service charge and young waitress agreed with me that the service had fallen short. Had they been more prompt with the pouring we would have no doubt had another bottle, not only did they lose the service charge but they also lost a sale. On the plus side the food was nice.
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