I'm going to keep this review short because I would really like to forget my meal at Smiths second floor "Dining Room", which is the next to highest level restaurant (of exclusivity I guess) on the premises (they have something like four restaurants in the same building).
I came here with an American appetite and a carnivorous colleague. A few days before the booking I got an email asking me to "confirm" the booking. When I arrived at a practically empty restaurant (at 8pm) I was advised that I had only 1 hour and 45 minutes to spend at the restaurant before getting the boot. Who are they kidding? I should have left the place right then there, and I would have, had I not had a colleague with me.
In any event, we sat down on heavy wood furniture at this near empty restaurant and were greeted by a very nice and sweet waitress who professed that she was new on the job. She didn't really know the menu too well and said she hadn't tasted all the dishes. If she wasn't trained properly, why was she let loose on customers? Anyway, she was very nice and so let's forget about that for a second.
I ordered the calamari starter. What I got was oily fragments of calamari that all together weighed probably 30 grams (1 ounce). The flavor was spiked with chilies, so it wasn't horrid, but come on, that's all you put on the plate for about 15 quid? ($25 USD). Back in the US you get about ten times that in an $8 plate of calamari!
My main was okay seafood, but my mashed potatoes were bitterly cold from the outset. My colleague got a Ribeye steak, which is supposed to be a nice, big, marbled steak with lots of flavor. He complained that it was tough, small, and flavor-less. Go figure? I mean, this is a famous steakhouse in the middle of the "meat-packing district" and so what's going on here?
With one glass of wine added to the bill, two starters and two mains cost nearly 100 GBP ($160 USD). So let me tell you something, for that amount of money you can feed a whole family in a pretty good steakhouse in the USA, and even by London standards, this was too expensive for small-portioned, badly-cooked, un-impressive food.
They will never see me again...