We went there for the pre theatre set menu. The set menu had very limited options but people were happy to change it to suit our dietary habits.
Service in general was good and attentive but 2 points really bothered me:
1. My partner ordered some tap water and we were given 2 bottles of mineral water an charged accordingly for them. I didn't know at the time that he didn't order them so didn't mention it to our waiter. But I do feel that this is not acceptable for a restaurant of this standard.
2. Similarly to point 1, we were given refills to our drinks without being asked and charged for these refills as well. If we'd been asked whether we would want a refill, that'd have been fine. But in this way, we felt cheated of our money.
Both points seem to indicate that the restaurant is desperate for us to pay extra for drinks. In the end our bill was probably twice the expected amount due to the extra drinks charged. I feel that sort of technique is especially not appropriate for a Michelin-starred restaurant and really expected better.
All in all, we felt that the food canny outweigh the fact that we experienced some dishonest manners. We won't be back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.