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“Stole money from us for our wedding party”
Review of Dockmaster's House - CLOSED

Dockmaster's House
Price range: US$0 - US$51
Cuisines: Indian, Minority Chinese
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Docklands / Canary Wharf / Isle of Dogs
Description: Situated in a three-storey Georgian building in Canary Wharf, Dockmasters House offers a traditional Indian dining experience with a contemporary twist. Diners can expect modern interpretations of classic dishes and an extensive wine list featuring some excellent biodynamic options. The restaurant itself features a spacious bar, a conservatory and a smart garden ��� perfect for alfresco dinners in the warmer months. Curry connoisseurs will love the a la carte which features dishes like chilli scallops and squid; duck confit samosas with apple and ginger; and paneer millefeuille with creamy leek and carrot sauce ��� a real treat for vegetarians. If you���re on a budget, pop in at lunchtime or early evening and try the prix fixe menu.
London, Canada
1 review
common_n_restaurant_reviews_1bd8 9 helpful votes
“Stole money from us for our wedding party”
Reviewed 10 May 2014

I booked my wedding party over a year ago- after paying a deposit and even going for a menu tasting at the end of last year, I just found out now that they have stopped trading by listening to their phone message. No-one informed us what was happening, no-one apologised for leaving us in the lurch. Had they told us in March when this happened we would have been able to book somewhere else but now with only 2 weeks to go we are left in the lurch.
Terrible company.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
9 Thank Rohini M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

84 reviews from our community

Visitor rating
    30
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    13
    7
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
30 reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“No response”
Reviewed 5 April 2014 via mobile

Had a booking for a special anniversary dinner sat 5th april 2014 at 7.30pm only to find we couldn't access the restaurant. Turned up at the restaurant and it looked closed, rang the bell, no answer, called the telephone number for the restaurant....just constantly telling you me i am held in a queue and please wait for assistance....15min later still 'on hold'. Had an email confirming our reservation with a different telephone number....tried to call that number, just constantly rang.

So essentially the restaurant failed without us even having the chance to dine there!

There was no message on the phone to say it was closed or notices on the door. For a highly rated restaurant i find this appalling. Even if due to unforeseen circumstances they had to close, at least notify customers who have booked a table.

Don't book this place for any special occasions or for any meal out, you'll end up facing locked doors and having to find a last minute restaurant.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank t112p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 9 helpful votes
“Wedding reception - Dockmasters stole our money”
Reviewed 31 March 2014

these stealing robbers took all our money for our wedding reception this Saturday 5th - so nice High Court visit coming up to the owner ! - they left us without a reception and took all our money

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
9 Thank brian h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Nobody opened the door”
Reviewed 27 March 2014

We had a reservation this Saturday confirmed by email. The restaurant was closed. Nobody opened the door even though there was a light inside. Nobody answered phone as well. There was a a number of people in the same situation outside. Terrible experience, Never again!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Claire_Bunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Ceased trading”
Reviewed 24 March 2014 via mobile

Had this booked Saturday evening with car to pick us up. Didn't turn up so we phoned to hear answer phone message saying they had ceased trading. We were not even informed.

Visited March 2014
Helpful?
4 Thank oldhamgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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