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“Shame about the service”

Caviar House & Prunier - St James Street
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Ranked #1,327 of 23,697 Restaurants in London
Certificate of Excellence
Price range: US$60 - US$160
Cuisines: Seafood
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Restaurant details
Dining options: Breakfast, Reservations
Neighbourhood: Mayfair
Reviewed 31 May 2014 via mobile

I have been here several times and although expensive it is usually very good. Unfortunately this time the experience was let down by very poor service. It was slow, they forgot the caviar, they forgot the bread, one of the waitresses was cheerless to say the least. It wasn't very busy for a Friday lunchtime, I hope the poor service is not putting off the customers as I do intend to come again. Next time if the service is as bad I will not pay (the already added 12% service charge).

1  Thank HollyHillLane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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97 - 101 of 174 reviews

Reviewed 17 May 2014

How lovely to find a spot where you can walk in and enjoy a glass of champagne and caviar. We stopped in for an decadent snack and sat at the bar.

Bright and light the atmosphere is chic and classic. I only wish there was a Caviar House here in San Francisco.

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1  Thank mouseangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2014

We have been doing lunch at the Caviar House for many years, and were disappointed when they closed for refurbishment. In the meantime, we visited their location in Harrod's, but the feeling was just not the same.

The Caviar House has reopened, and the refurbishment is complete! The seating area has been remodeled, and there is now bar seating, looking out over Piccadilly.

The menu has not changed much, but it appears that the wine selections have increased. The service is perfect, as is the wine service.

I think that some of the best and freshest salmon in the UK can be found here.

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1  Thank The_Loup_Garou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

Nice place for small occasion dinner.We visited this restaurant by company of 10 people. And everyone felt comfortable.

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Thank nastia07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2014

I allways go here, the caviar is amazing, I allways have salmon caviar mixed with beluga, they also do lovely smoked salmon for a starter, freshly squeezed orange juice and when you Finnish they give small chocolates and a wet wipe, only thing, it's very expensive

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Thank Alyshia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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