My partner and I went there in September 2010, food okay, but very bad service. After 20 mins of our main course we had to call a waitress to take our coffee order,no apologies or if we wanted a dessert. I sent 2 emails and a letter saying we were not satisfied with service, but go not reply. When I told colleagues about this, most mentioned it was known to have a slow service. Chez Gerard off my restaurant list, if they can not be bothered to reply to emails/letters, they do not deserve my money. What is so annoying there was plenty of waiting staff around. PS: I had lunch there in July, again my friends and experience a slow service.
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