We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Makes you feel you are eating well”
Review of itsu

itsu
Ranked #6,158 of 23,228 Restaurants in London
Certificate of Excellence
Price range: US$0 - US$53
Neighbourhood: Docklands / Canary Wharf / Isle of Dogs
Restaurant details
Neighbourhood: Docklands / Canary Wharf / Isle of Dogs
Reviewed 2 June 2014

For a lunchtime choice this feels a much better option than the traditional fully loaded sandwich. There is a great range of hot food as well as suishi and even chicken and duck options. We will treat ourselves once a week to a best of itsu box which is a very filling meal for one.

Thank terryhey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (63)
There are newer reviews for itsu
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

33 - 37 of 63 reviews

Reviewed 28 February 2014

You will know what to expect when it comes to itsu. I had takeaway and noted that an hour before they close, they run the half price offer. On the night that I visited, first their clock was an hour early, which I had to correct the staff and then told that they decided to delay the offer for another 30 mins. How can a reputable chained business run with a wrong clock and no consistent policy?

4  Thank Carey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2013

Great food as in any Itsu chain, but ruined by the attitude of a short waiter with dark hair and a big attitude.

He was totally unhelpful when I asked him questions, yawning and clearly not wanting to be there. He then took his time at the till, keeping me waiting (it's supposed to be fast food). Not the sort of person you want to be dealing with after a long day in the office, and the total opposite from the usually helpful and friendly staff at the chain.

On the plus side the sushi and side salad were tasty and value for money. It's not put me off Itsu - just the Canary Wharf branch!

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Abigail J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

i have it at least a week, consistently good sushi unlike their competitor Wasabi which is a hit and miss and use inferior ingredients. staff is overly friendly, and i especially love their low carb products recently introduced.

Thank thisisme?ok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2013

You can eat in or take away. Service is fast and the food is fantastic. The miso soup and detox miso are cheap options for lunch (the detox has veg and some slim noodles added to the miso and tofu). Variety of rice options too. Fabulous fresh sushi and salads. Help yourself to chopsticks, spoon and little packets of ginger, chilli and other sauces at the counter. The seaweed snacks are really tasty. Frozen yoghurt really good and not sweet, but adding a topping of a few bits of fruit or a squirt of caramel makes it too pricey - you don't need it, the yoghurt is great on its own. I wish there were more itsus in London.

    • Value
    • Atmosphere
    • Service
    • Food
Thank 765Cassk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed itsu also viewed

 
London, England
 

Been to itsu? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing