We booked a twin room and a quadruple room fr 14 to 19 july 2014. Upon check in, we were given a -1 (basement room) room 610. There is a aircon compressor outside the window making plenty of noise. The toilet was so small that even an asian girl like me could not dry myself nor stretch my arms n legs to put on my clothes. The shower area, the sink and the toilet bowl was all in a straight row with the toilet door next to the sink. We cannot even bend ourselves over the sink when brushing our teeth. All the amenities were like 18 inches apart. There is only space to stand in there but not move our body. As for the quadruple, we were given 2 double rooms because there is no more quadruple room and they changed it on the next day. However it was a 2 connecting rooms so call room A and B with no air condition in a different building. So our family was separated. When we asked for the room to be changed, we are told to take 2 double rooms. Because we have booked 3 paxs for this quadruple room and the 3rd lady does not want to sleep alone. So we were told to sleep with the windows open in the Summer weather. The wifi is also on and off. The reception was managed by a man who was not helpful at all.
- Official Description (provided by the hotel):
- The Royale Chulan Hyde Park Hotel London is a Victorian-era townhouse with modern guestrooms. Our locations borders some of the City's most attractive vicinities to explore, and with London's top attraction only moments away, this will be your ideal base to transport connections at your doorstep to it's easy to explore even further afield. ... more less
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- Also Known As:
- Hyde Park Hotel
- Hyde Park London