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Review of Hare&Tortoise

Ranked #5,943 of 23,357 Restaurants in London
Price range: US$0 - US$43
Cuisines: Japanese
Neighbourhood: Earls Court
Restaurant details
Neighbourhood: Earls Court
Reviewed 29 April 2014 via mobile

A small quaint place & the food was awesome. Limited menu if you don't like sushi but the food was very tasty & well cooked. Timing of dishes coming out of the kitchen was a little staggered but it didn't really matter.

Thank TheGChild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (166)
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106 - 110 of 166 reviews

Reviewed 17 April 2014

They're very good here at accommodating large groups at short notice, and at serving them. We've come here a couple of times in large groups. I'm a particular fan of the siu mai, and their chicken teriyaki is excellent. Oh, and they do a great chocolate dessert!

Thank u2fancat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014 via mobile

First up we are Aussies from WA. We have just arrived in London and three children in tow. All of us tired from our 20hr journey. Its brisk outside. He that sets the scene g or biases that will probably come through.

The setting was clean and non confrontational. Meal options where good (read more varied) relative to Japanese corner restaurant options in Australia. Wine options tick. Meal arrival time quick. Meal quality good but not a standout. The two things for me was what we perceived to be a grumpy waitress and secondly prices.

I guess that's London for you but still.

Thank Gabriel M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 March 2014

Went along with a friend after a long time discussing it. I had the curry laksa for the main and ordered pan fried chicken gyoza and a green tea to start. My friend ordered the roast duck and rice for the main with California maki rolls and prawn tempura to start. The food was good. Good for the prices and tasty with big portions. However, I found the staff really rude and looked like they were bored half the time. I didn't feel welcome at all when we walked in, there was no greeting. She just looked at us strangely. I have to say this is not reflective of every member of staff, we only had bad interactions with two staff members, the one seating us and the one bringing the bill and helping us pay. There was a girl that cleared our starter plates that was friendly and even asked us how the food was which was nice. I cant identify any of them however because I don't know their names. Its a shame that the bad ones are possibly letting the team down. I found the waitress that seated us hovered when our food was delivered and I looked up and just found her staring at me whilst i was eating my food which was uncomfortable. She had a weird stand offish vibe generally. Our food was put in the wrong spots on the table, we weren't asked and we had to swap plates. There was no smile and no warmth form her at all it just felt like a school dinner hall monitor telling you where to sit, waiting for us to hurry and finish our food and then leave. When our food was finished I asked for the bill, expecting the waitress to bring the bill and then move away whilst we discussed it but she just stood there with the card machine. I found that there was service charge on the bill that was not optional and it was laughable seeing as we'd received such bad service. When calculating the bill in a hurry with the waitress hovering over us we made a genuine mistake and left out the service charge. She pointed out the mistake very abruptly and bluntly. "Its supposed to be this amount". We paid the remaining bill in full.She took the card out of the machine and just dumped the bank card and receipt on the table and walked off not even a thank you. We walked out of the restaurant with not one word from a member of staff. That's not even customer service its common decency to say things like hello, goodbye and thank you. Absolutely no manners. The team need a pep talk. I wouldn't visit again in a hurry because although the food was good, It wasn't the best food i'd ever had and I could probably find the same standard of food or higher somewhere else around London with much better service. Wasabi on High St Ken would have probably been a better option to be honest. Their sushi is nicer and fresher and the staff at the till are very friendly despite it being a more 'food-to-go' sort of place.

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Thank SA_939393
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2014

I am in love with this place and the menu it has to offer. It has excellent ramen and the chicken here is really tasty.
The mains are usually under £8 and very big portions are served up. I would suggest not filling up on the starters as, tasty as they may be you will struggle to finish.
Green tea has free top ups or you can have soft drinks.
They have got Sake on sale but it is a little expensive so I pass it up.

They have a seasonal menu as well as established dishes. There are no "English sides" such as chips. This is strictly Asian food only.

    • Value
    • Atmosphere
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    • Food
Thank Pixiewolfe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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