I've been to the Freemasons twice in the last week and don't intend to return! I spent last Sunday afternoon there, in the busy beer garden, with friends. It took 15 minutes to be served at the bar, to be told we could only order the garden menu outside, not the main menu, which meant we couldn't even get a burger outside! The garden menu wasn't extensive, and items were running out. After ordering, we were told there would be an hour wait. The food did actually arrive quicker, and when it turned up it was actually good.
I returned a week later on a Friday night. It was another sunny evening, so I went to the beer garden. On the tables were menus - the main menu and no garden menu! Mixed rules... I went to the bar to order, to be told it's only table service! I hadn't seen any sign of waiters taking orders, so went back to the table and flagged down a waiter. My friend and I ordered 2 superfood salads and rustic bread. The salads arrived quickly, but no sign of the bread. Apparently the cook had forgotten to make it, and we were asked if we still wanted it - yes! The salads were stingy portions (apart from the nice salmon steak, which we added as an extra) and overpriced. After dinner we ordered 2 more drinks. Around 10 minutes later, only 1 arrived. We asked the waitress for the other drink. 5 mins or so later and nothing. So we asked another waitress for the drink, which came quickly. Then the other drink arrived, and we explained it had arrived via someone else and she told us not to worry!! I think that should be the other way round...
We were given the bill as the garden was shutting, but nobody came to take our money. We went inside and had to queue for 10 mins for someone to take our money!
Rubbish service, overpriced, average food. The only thing going for this place is the big beer garden!
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