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“Lovely hip hotel”

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Andaz London Liverpool Street
Ranked #130 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 3 October 2012

Stayed as base for travelling into the west end for a friends birthday party , ideally located for getting back to Essex if you are travelling from this direction. Rooms lovely including complimentary juice, bottles of water and cookies from the mini bar. Bed very comfortable. Only minimal complaint was the tv kept freezing on whatever system it is fed through but this was not a massive issue as was only there for a short time and used to get ready and sleep in, having said that good choice of channels including some sky sports channels if you are wanting this during your stay! Would go again.

  • Stayed: September 2012, travelled solo
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Review collected in partnership with Easytobook.com
Thank Nanette T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 5 October 2012

Thanks a lot for your great comments. I am thrilled you enjoyed your stay with us and that you found it easy to access the hotel as it is indeed located just by Liverpool Street station so it is very easy to travel in and out of London. Thanks for your comments on the tv which is unusual since all our tv’s are brand new so we will review this internally. Thanks again and I hope we have the opportunity to welcome you back to Andaz Liverpool Street very soon. Best, Arnaud

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2,162 - 2,168 of 3,343 reviews

Reviewed 1 October 2012

This is a lovely hotel. The check in experience is unusual but relaxing, sitting with a glass of wine beats standing in a queue.
We only had a brief stop over so did not make use of all facilities. The staff were very polite and attentive. The room was lovely a good size with the usual touches but things like complimentary juices, water and nibbles are nice extras. Breakfast in the room in the morning was probably the best i have had in a hotel from delivery, content and presentation. Check out was easy with express check out and subsequently accurate.
If I had one critisim it was a lack of hotel bar. The adjoining, easily accessed bars and restaurants were varied and had visual appeal. We enjoyed the lively atmosphere in "Catch" they all however are public venues and we like to have a hotel bar that you can sit in until late without being surrounded by the passing trade, which on a Friday night in the city can be quite lively.
Overall we loved our stay and I would recommend this hotel to anyone looking to treat themselves for the weekend.

Stayed: September 2012
Thank Yorki9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 5 October 2012

Thanks for sharing the great comments following your recent stay with us. I am pleased to read you enjoyed the check-in experience as well as the complimentary amenities in the room. Thanks also for the lovely comment about breakfast you ordered from room service, I will make sure to share your comments with the team. Thanks also for the other comments which we will review internally. Thanks again and I look forward to welcoming you back to Andaz Liverpool Street very soon. Best, Arnaud

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Reviewed 1 October 2012

My husband and I have just enjoyed a wonderful weekend in London staying at the Andaz. We had chosen the hotel on the recommendation of my sister who has stayed in one in New York .The hotel was absolutely fabulous and the staff first class. I think it is one of the best hotels we have ever stayed in.The effortless check in with light refreshment was an absolute winner. A complimentary upgrade was much appreciated and despite it being an inside facing room it was quiet and oh so comfortable.Lovely touches like the free mini bar, a wonderful bed and beautiful bed linen.Sunday morning came all too quickly and my husband and I were (probably for the first time ever) both reluctant to leave this luxurious and peaceful haven.A huge THANK YOU to all the wonderful staff .No matter how beautiful the fabric of a hotel - it doesn't work without good staff.The Andaz have achieved on both counts.

  • Stayed: September 2012, travelled as a couple
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Thank Familymorris2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 5 October 2012

I am so pleased you chose to stay here at Andaz Liverpool Street following your sister’s recommendation. I am thrilled you enjoyed your time with us and will make sure to forward to comments to the rest of the team. In the meantime, I look forward to welcoming you back very soon. Best, Arnaud

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Reviewed 1 October 2012

Beautiful rooms, excellent service and so many additional special extras e.g delicious fruit, juices and pastries. As well as a polite porters to hand you an umbrella as they open the door for you and you step out into the rain! I will be back.

Room Tip: Some rooms have no outside windows....next time I will ask for one with outside window as I like fre...
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  • Stayed: September 2012, travelled solo
    • Value
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Thank CMGG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 5 October 2012

Thank you so much for leaving such great comments following your recent stay with us and especially about our wonderful staff. On behalf of the whole Andaz Team, I look forward to welcoming you to Andaz Liverpool Street very soon. Best, Arnaud

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Reviewed 26 September 2012 via mobile

I travel to London a few times a year and sometimes stay st the Andaz. The location is great with Liverpool station next door. Breakfast is very good. Rooms are comfy modern and clean. The free food and drink in mini bar are a real treat.
I have less liked the non conventional check in.
Bottom line for business and a short combined getaway with the Mrs in London, the Andaz is a very good option.

  • Stayed: May 2012
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Thank gilmpel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 4 October 2012

Thank you for taking the time to share your comments and I am pleased to read you enjoyed the location of the hotel which is certainly very well situated for both business in the city and leisure in East London. I am also pleased you liked the complimentary amenities in the rooms. Thanks again and I look forward to welcoming you back to Andaz Liverpool Street very soon. Best, Arnaud

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Reviewed 24 September 2012

What a treat! I work just around the corner but never really noticed the hotel despite walking by daily.. Never stepped into it either till this weekend for a friend's wedding which a group of us decided to do a staycation.. As soon as you step through the door, you are taken far away from London. Relax lobby with no formal reception but staff members checking you in on a nice sofa or bench.

The room was very nice indeed with good bed and good size. While I do like the bathroom, not sure about the black wheel on the sink though as it looked like a toilet seat. Love the rest of the decor.

The wedding was all in the hotel premises which was just wonderful.. There is a pub that kept the traditional English pub atmosphere which was just wonderful and tastefully done. The reception hall which was normally the restaurant 1901 is stunning which has a stunning grand stairs taking the hotel guest down.

Overall just a stunning hotel and not overpriced and greatly located.

Stayed: September 2012, travelled as a couple
Thank waysted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 4 October 2012

Thank you so much for choosing to stay here at Andaz Liverpool Street even though you live close by. I am pleased you enjoyed the wedding here at 1901 restaurant, it is certainly a beautiful room as it is an old ball room. Thanks again for all your comments and we hope we have the opportunity to welcome you on another ‘staycation’ soon. Best, Arnaud

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Reviewed 22 September 2012

Stayed two nights at the Andaz Liverpool street as it is so conveniently located on top of Liverpool station and in the financial district.

I used to stay at the Swissotel on the embankment but as they have closed down i was looking for an alternative. And i say, look no further, the Andaz is amazing. Great staff, extremely cool reception area and customer service were the staff moves around with everything they need to check you in, out, give directions etc. in their iPads. Rooms, nothing to complain about a perfect 5!. Free wi-fi, soft-drinks in the room and in the lounge. Spa gym facilities outstanding. Don't bother looking, just book it! I am....

  • Stayed: September 2012, travelled on business
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Thank Thomas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazLiverpoolStreet, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 4 October 2012

Thanks for choosing to stay here at Andaz Liverpool Street and I am so pleased to read you have enjoyed your stay with us. The location is certainly convenient being at the eastern edge of the City of London and the vibrant areas of Shoreditch and Hoxton. Thanks for the comments on our fantastic team which I will make sure to pass on to them. Thanks again and I look forward to welcoming you back soon. Best, Arnaud

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Additional Information about Andaz London Liverpool Street

Address: 40 Liverpool Street, London EC2M 7QN, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#32 Family Hotel in London
#46 Romantic Hotel in London
#59 Business Hotel in London
#110 Luxury Hotel in London
Price Range: £164 - £427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaz London Liverpool Street 5*
Number of rooms: 267
Official Description (provided by the hotel):
Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more   less 
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Also Known As:
Andaz Liverpool Street Hotel London
Hyatt London

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