We just stayed here last weekend. My husband dealt with the check-in before I met him in the lobby and he said it was a very smooth process. We were shown to our spacious standard room by a man named Ruben who showed us the room features and the bathroom.
From reading other Trip Advisor reviews, we expected the bathroom to be noisy in advance and Ruben explained that bathrooms at the Andaz use the same plumbing technology as on airplanes as the building is on top of Liverpool St station so the water must be pumped up instead of draining down. I must admit the noise from the sink and the loo was a bit annoying but really nothing to get your knickers in a twist about.
The bed was super comfy, the decor was sleek and super clean, the free soft drinks and snacks in the minibar were a nice touch. There some good little details such as including a hairband with the shower-cap so you can avoid wet hair. Was a bit disappointed the hotel pub called last orders at 11 on a Friday night. But the surrounding area is really vibrant so if you want a late night, it's not a problem.
The staff were courteous and the tiny blonde lady who got our stored-luggage for us on Saturday evening was very helpful. I'd definitely return.
Tip: wasn't sure which exit to take from Liverpool St Station to get to the hotel. The easiest way is to go up the escalator and exit the station turning left. Otherwise take the Broadgate exit.
- Official Description (provided by the hotel):
- Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more less
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- Also Known As:
- Andaz Liverpool Street Hotel London
- Hyatt London