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Reviewed 2 September 2019

i would certainly recommend the Andaz hotel. With its historic ambience, excellent service and well appointed rooms. It is close to Liverpool Street Station and many restaurants and bars in the area. There is a gym, hotel bar and restaurants and everything has an upmarket feel modern despite being situated in a historic building. Excellent.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Harald G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 18 October 2019

Dear Guest,

Thank you for your review of your recent stay with us!

We are pleased to read that the hotel and and its different services, were able to meet your expectations, and provide you with pleasant stay with us.
At Andaz, we want our brand to be recognize as synonymous of excellence, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences.Once again, we are delighted that you enjoyed your Andaz experience!

We hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager
Andaz London Liverpool Street

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2019

Very nice room quality at good price with quality staff. The breakfast and room service was also satisfying given its price. Hotel is located in an adjacent building to liverpool station making it ideal to people with business in that area

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Tae A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 18 October 2019

Dear Guest,

Thank you for your review of your recent stay with us!

I am delighted that you enjoyed your Andaz experience!

Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager
Andaz London Liverpool Street

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2019 via mobile

This was my first time staying in the East London area (usually opt for the West) and I chose the hotel for its proximity to Liverpool Street Station for quick access to Stansted Express. Not only did the location prove to be perfect, the hotel was a delight. Rooms are comfortable and bring out the hip East London vibe well. The complementary mini bar is a nice extra touch. The real star of the hotel though is the awesome staff and service. Upon our 10pm Friday night arrival we were offered welcome drinks (beers) on the house - first pleasant surprise. When we got up to our rooms the front desk called to make sure we were all settled in - second thumbs up. On the second day of our stay there was a book about London and a personal note waiting for us on the bed. And by personal I really mean it - it wasn’t a generic corporate message but rather a note that shows how the hotel knows its customer. Such gestures really do make the stay so much more memorable. Keep up the great work!

Date of stay: September 2019
Trip type: Travelled with family
Thank eeyou
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 18 October 2019

Dear Guest,

Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us.

It is a real pleasure to read your wonderful comments to all our team, which strives every day to provide our guest with a personalized service and an unforgettable experience. Our staff is one of the strengths of the hotel and, therefore, a fundamental part of our establishment and your comments will be a great source of motivation for all of them.

Once again, it is a real pleasure to know we have been able to meet your expectations and that you enjoyed a memorable stay with us.

With kindest regards,

Mario Flanagan
General Manager
Andaz London Liverpool Street

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2019

Stay here for a business. My room was neat and bigger than usual. The attendants were very helpful and pleasant. It’s a large place and the first 2 days it needed assistant to locate the restaurants. The breakfast was a buffet and meals were fantastic. Anytime any day I will stay here again.

Date of stay: August 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Isaac A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 18 October 2019

Dear Isaac,

Thank you for your review of your recent stay with us!

I am delighted that you enjoyed your Andaz experience!

It is great to know that you enjoyed our delicious breakfast, specially designed by our Chefs to surprise our guests with a healthy and delicious variety.


Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager
Andaz London Liverpool Street

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2019

I travel with work internationally and stayed at this hotel recently, it has a boutique feel to it, on arrival i was checked in and greeted by Ivan at front desk, after that Aida who is the guest relations leader came out personally to welcome me all within 5mins i felt really welcomed. When i got to my room there was a welcome bottle of champagne and a note welcoming me. Then 10mins later i get a call on the in room room asking if the room is to my liking and anything they could do. This hotel for services revivals some much more expensive brands ive stayed at. They simply couldn’t do enough for me and my wife. The location is great being right next to the stations, tube, bars and brilliant access to other London locations. This was a break for me and my wife to have a night off from the children. Room and bed was amazing pillows WOW! Everything was above our expectations. Would 100% stay again no question about it.

Date of stay: August 2019
    • Value
    • Cleanliness
    • Service
1  Thank Thomas C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mario F, General Manager at Andaz London Liverpool Street, responded to this reviewResponded 18 October 2019

Dear Thomas,

Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us.

It is a real pleasure to read your wonderful comments to all our team, which strives every day to provide our guest with a personalized service and an unforgettable experience. Our staff is one of the strengths of the hotel and, therefore, a fundamental part of our establishment and your comments are be a great motivation for all of them.

Once again, it is a real pleasure to know we have been able to meet your expectations and WOW you!

We hope to have the pleasure of welcoming you back to Andaz London in the future.

With kindest regards,

Mario Flanagan
General Manager
Andaz London Liverpool Street

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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