We had a one day transit in London before flying back to KL after our europe trip. The hotel was perfect!! We arrived very late (after midnite) after a flight delay from barcelona. The receptionist was very friendly and helpful. We had a minor problem when she said that I have to pay for the room eventhough I have made a prepaid booking thru a travel agency. She assured me to look into it and then she escorted both of us to our room. After showing and brief us about the room, I wanted to tip her...but she declined, eventhough I insisted, she said its ok. A few minutes later I got a call from her saying that she had sorted out my problem, as there were double booking made under my name. A first class service!! I also love everything about the hotel, location, free minibar, a bag of light breakfast, size of the room, the bed :)) Definitely will be back if we are in town.
- Official Description (provided by the hotel):
- Uncover the first of Hyatt's Andaz brand, and redefine your personal style at Andaz Liverpool Street. Located in the heart of the city, this London 5-star luxury hotel provides the perfect location for both business and leisure. One of the original London railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian building dating back to 1884. Once inside, it transforms into a 21st century masterpiece, with 267 beautifully appointed modern guest rooms. Walking through the doors of the only Liverpool Street hotel, you are immediately greeted by an Andaz Host and invited to relax in the Andaz Lounge. Sip a complimentary beverage while the check-in comes to you via handheld iPads. Internet access, local landline phone calls and non-alcoholic mini-bar are provided complimentary for all our guests throughout their stay. Andaz Liverpool Street is included in 2013's Conde Nast Traveller Gold List. ... more less
- Reservation Options:
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- Also Known As:
- Andaz Liverpool Street Hotel London
- Hyatt London