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Felipe S
Nice place to stay whilst near london
Review of Via Limehouse
5.0 of 5 bubblesReviewed 6 Jan 2017
Very kind staff who treated me well with clean rooms and good wifi. The rooms were a little small but other than that its a great place for a cheap price to stay if you are backpacking. There were quite a lot of outlets for power and a nice dinner. would recommend.
Date of stay: December 2016Trip type: Travelled on business
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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74 - 79 of 141 reviews
Reviewed 26 December 2016 via mobile

Customer service at this hostel is great and easy to access with public transit. The facilities are average but the bathrooms are not clean. Wifi is free and for 3 euros you can have continental breakfast, which was ok for the price.

Date of stay: December 2016
Trip type: Travelled solo
1  Thank Betsy V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2016 via mobile

Clean, can be bit noisy if in the other side is the building. Friendly staff. Breakfast not worth of £3.50 in my opinion so if it included I would go somewhere else...

Friendly staff, good showers. Toilets get dirty by the end of the day but they'll shine every morning.

Date of stay: December 2016
Trip type: Travelled solo
1  Thank mikkor849
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 November 2016

I have booked a four-bed room with private bathroom on October. One of my friends was coming visiting me and we wanted to spend a nice weekend without spending too much money in the hostel. But it was all about trouble and we strongly regret it…

When we arrived, first deception: the manager said to us that even if I did one booking for two rooms with more than a month in advance, it didn’t guaranty the fact we will be together.
This is a point I still cannot understand… According to this man, the fact to be together relies only on our luck. This is a very strange way to excuse himself not well running his hostel I guess (yes I forgot to mention that this is a quoting of the manager himself!)
Thus, we were told that our room was not available. We had to accept to stay in a room we did not book and only for one night! We had to move our entire luggage on the morning, waiting for an other room for the night: very pleasant to leave the hostel without knowing where we gonna to sleep. Fortunately we had a booking! We even speak 30 mins with the reception in order to be sure to be together at least (how to waste your time when you have so much to visit!)

When we arrived for the second night (after an exciting day of visits), we were told that indeed we have a room but that we had to pay before. We were very shocked because we had already paid at the checking and in cash. The reception showed that there was nothing in the system and we had to pay or show the receipt (the manager did the checking but why not, a new way to run one’s hostel, this manager is definitively a pioneer of doing business).
We had then to unpack our luggage in the hall in order to find it (very uncomfortable situation I wouldn’t see anyone in this situation). Fortunately, we find it and we have been given a key to sleep (one hour to have this key). When we arrived finally in our room, we see that there was no private bathroom! They didn’t take in count our reservation for the second time (fortunately we spend only two nights). The collective bathrooms were dirty and we didn’t take a shower at all!

The day after, we go to the reception to complaint. Guess what? It was the manager again who refuses to reimburse our nightmare: 2 pounds no more for all the troubles. After telling him all our feeling regarding our customer experience, he just didn’t want to speak with us (very childish and not a behaviour of a manager). We were both polite even if we were very angry and he allowed himself to ask me to “shut up” and throw the receipt at my face!
I think that no one should ever come there: it is the worst experience of my life

To sum up for an attractive price you get:
- Very unpleasant and incompetent people
- Small rooms and badly soundproofed
- A high proximity with people you do not know: beds are too close from each other (barely 20 cm)
- A district which doesn’t look very safe (especially if you do not know London)

Date of stay: November 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
4  Thank reylex951
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2016 via mobile

Appalling and disgusting place to stay what can you say that's positive? The smell of the place knocks you in the face as soon as you arrive through the door, the check in process is poor and then you find if you have any valuables you have to pay to secure them in a locker in the basement!
On walking to the basement within the first 15 minutes of my arrival I stood in human faeces. (Not quite sure how human as the person clearly had a bad diet by the stench)
The rooms are cramped, the facilities are poor and the majority of the staff would not know the definition of customer service if a thesaurus open at the correct page smacked them in their face...

Avoid!!! Avoid!!! Avoid!!! Or you will find disappointment awaits you on your arrival

Date of stay: October 2016
Trip type: Travelled solo
4  Thank tomw121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2016

You have everything to spend a couple nights on very low budget. This is new hostel so everything is new. The stuff is really friendly. The kitchen and semi lounge is nice and clean. The location is just 30 min from central London. Limehouse DLR and Canary Wharf area just 5 minutes walking.

Room tip: There are multiple rooms. You might be unlucky to spend the night with 9 snoring buddies... but you might get smaller room. You know it is like 8 hours jet flight and they gave you a bed! Next morning your can get a shower and no jet lag :)
Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank HelloJohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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