We booked an overnight stay at this hotel because it was near the area we had some business the following day. Upon entering the hotel we noticed how grubby and worn it all looked. We were given the key to our room and found it to be filthy dirty with a broken toilet seat down the side of the toilet with thick dirt all around. I knew I could not stay there. We complained to the manager and he said they did not have any more rooms available. My husband left the hotel to try and book us in elsewhere without success. It seamed we had no choice so reluctantly stayed. During the night my husband was woken by bed bugs crawling over his body but knew if he woke me up I would have been devastated. In the morning I saw the bites on my husbands body. Totally disgusted I left without breakfast knowing we had payed by credit card and could do very little about it. Please do not repeat the shockingly awful experience we had.
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- Also Known As:
- Cricklewood Hotel London