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“Awful experience - waited twenty minutes, seated and ready to order, and then asked to leave”
Review of Alounak

Alounak
Ranked #2,659 of 22,822 Restaurants in London
Price range: US$0 - US$47
Cuisines: Persian
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Neighbourhood: Notting Hill
London, United Kingdom
Level 4 Contributor
32 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“Awful experience - waited twenty minutes, seated and ready to order, and then asked to leave”
Reviewed 24 May 2014

We waited twenty minutes for a table at Alounak after hearing great things. We were called in (we waited outside the pub over the road), sat down and browsed the menu for 5 minutes and were then ready to order.

When the waitress then came over and we tried to order, she told us she had mistakenly seated us first (only 3 of us) ahead of another group that had been waiting a few minutes longer than us. She told us to leave the restaurant and that we could continue to wait if we wanted to! Absolutely ridiculous service.

Go to Sadaf just a bit further down the road, it has the friendliest staff and great food. Avoid this place.

  • Visited May 2014
    • Atmosphere
    • Service
Helpful?
1 Thank Jamie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Visitor rating
    142
    126
    38
    22
    27
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level 6 Contributor
157 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Crowded, long wait but great food”
Reviewed 2 May 2014

Went here for a dinner with the family and had to wait 45 minutes in order to get a table for 8 (Saturday night). Service was prompt and food was brought out in a timely fashion. Very reasonable prices for healthy portions.

If you're stuck for choice, i'd recommend the mixed grill that will give you a taste of all their meats.

Would definately recommend!

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TravellingTwos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
“Great Kebabs”
Reviewed 28 April 2014

Great Kebabs and a regular spot for me, However the place is zoo unbelievably packed at peak times, its gets very crowded and you have no space to move which for me sucks but I know people that like that atmosphere... Could be cleaner and Service is atrocious but its all made up for by the quality of food which is a clear 10 out of 10, I would recommend the lamb fillet pieces and the Kebab. Would not recommend for a special occasion though.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ab3d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level 3 Contributor
21 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Ok. Was a bit dirty.”
Reviewed 21 April 2014 via mobile

Our cutlery and glasses were dirty on arrival (lipstick on my glass), there is a rapid turnover of customers here so the table may possibly have not been cleared properly in time. The waitresses were phenomenally helpful, really quite superb at their job. Also very friendly.
Starters were fine. Didn't enjoy my main. Minced lamb kebab was extremely greasy. Rice with the main was some of the best saffron rice I've ever had. Saffron ice cream was really good. Don't expect a quiet restaurant over the weekend. Not awful. Probably won't return.

Helpful?
Thank 821Stefan821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
77 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
“Got to try the bread”
Reviewed 10 April 2014

Il keep this brief:

Food: Excellent. Smell of bread as you queue blows you away. Tastes good too. The grill options are fantastic.

Decor: Excellent. Nice balance. Though the place is quite small and getting a table on evenings can be difficult especially weekends.

Want good Iranian? Try it. The prices are reasonable too. However dont expect much with service.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank buckpalace a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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