I stayed in this hotel two weeks ago on business. From the moment I arrived it was can I say being as positive as possible disastrous. Upon arrival there was no one at reception eventually I was assisted by the Manageress an extremely rude and abrupt lady named Frances, I have never met anyone with such terrible people skills. The room I was allocated was unfit for a dog, with damp and mould on the ceiling and behind the bed. The food was basic but edible and the staff in the pub were much better than the Manageress and gave superb service. I have a contract in Middlesbrough for Twelve months along with 12 members of my team, I will most certainly not be choosing this horror hotel for my return visits. And I would not recommend this hotel to my worst enemy
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- Also Known As:
- Best Western Middlesbrough
- Middlesbrough Best Western