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“Restaurant meal fabulous service lousy” 3 of 5 bubbles
Review of The Treebridge Hotel

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The Treebridge Hotel
Ranked #5 of 11 Hotels in Middlesbrough
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Restaurant meal fabulous service lousy”
3 of 5 bubbles Reviewed 28 December 2013

We had a delicious meal in the bar took us a while to get served with 3 staff all chatting and doing one job behind the bar but eventually we did and the food arrived promptly and was extremely tasty. Told the waiter that and he didn't even acknowledge what I had said. Even though we had already ordered dessert after 25mins no sign so we asked and they turned up with one and the lady waitress decided to tell us we had not ordered any how did she know I wanted apple pie then? Began to argue adamantly that we had only ordered one so we told her to leave it finished our coffee and got up to leave. When we went to pay the guy behind the bar stated it clearly said that we had ordered 2sweets then he changed his mind and said there was only one oh actually none but repeated what we had ordered again how did he know! He then went on to bill us for a table of 7next to us and not our bill he got a flea in his ear!! To conclude fab food appalling service

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Clarey0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
treebridgehotel, Manager at The Treebridge Hotel, responded to this review, 4 January 2014
I am sorry to read off your recent experience at the Treebridge. If you contact the hotel with the date of your visit I will look into this matter
Craig Beadnall - Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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323 reviews from our community

Traveller rating
    130
    98
    51
    26
    18
See reviews for
117
77
Solo
0
27
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Middlesbrough
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 December 2013 via mobile

Have recently attended the xmas party night in the function room. The room was nicely decorated. However our party of 16 was packed in like sardines. The room was full to capacity. That said the meal was served promptly, was piping hot and the waiting staff were very pleasant. Tables were cleared promptly. The entertainment (Last Anthem) were good when the microphones decided to work! The room we had was clean and comfortable, good shower and large bath. Breakfast was ok although we had to wait sometime for it. It appears the lady who cooks breakfast also takes the breakfast order, serves breakfast, clears the tables, resets the tables, tops up tea/coffee etc! Other diners were left waiting for the tea etc to be topped up. The breakfast menu offered yoghurt, none was provided only cereal. Individual beverage would be better as the tea & coffee where quite stewed. You really need more waiting staff at breakfast.

Stayed December 2013, travelled as a couple
Helpful?
Thank Elaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 6 December 2013

The standard of food presented at the Treebridge is very good as is it's presentation. It still remains welcoming to families and is not stuffy. A very relaxed and enjoyable visit in a very scenic area and only a 10 minutes taxi out of Middlesbrough itself.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
161 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 bubbles Reviewed 24 November 2013

If you haven't tried The Treebridge yet, you are missing out. This is pleasantly situated just off the main Nunthorpe to Stokesley road and the restaurant serves excellent food at reasonable prices. There is a good selection of meals and the staff go out of their way to be friendly and helpful.

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank topfellman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

The Treebridge Hotel and Restaurant is conveniently located just off the A172 road that runs between Nunthorpe and Stokesley in North Yorkshire. We have visited the restaurant on numerous occasions. There are ample car-parking facilities at the venue and we have always found the food that we have been presented with to be excellent value for money. There is a good selection of dishes to choose from and our meals have always been superbly presented and very tasty. There is a wide range of wines and other drinks available and the bar and restaurant staff are very friendly, helpful and courteous.

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle
Level Contributor
139 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

We went for a family birthday meal today...all staff were friendly and attentive. Our meals (Sunday roasts) were beautiful and we were even asked if more side orders of veggies were required for our table. Nothing was too much trouble for serving staff and several staff took the time to say goodbye and thank you as we left.

Would recommend Treebridge for Sunday lunch to anyone

  • Stayed November 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank iwannaliveincalabona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 29 October 2013

We went to the Treebridge Hotel for an overnight stay and to attend a function. The hotel itself is a bit tired, but clean enough. The food was ok - pretty standard pub stuff. Unfortunately, the whole place is ruined by the manager - what an awful woman! She was so rude to staff AND customers and by the time we were leaving the function, she was clearly drunk.

Suffice to say, we won't be returning and I would advise others to avoid it until they have a change of management.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank onanonanon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Treebridge Hotel

Property: The Treebridge Hotel
Address: Stokesley Road | Old Nunthorpe Village, Middlesbrough TS7 0NS, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Middlesbrough
Amenities:
Bar / Lounge Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #5 of 11 Hotels in Middlesbrough
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Treebridge Hotel 2.5*
Number of rooms: 11
Reservation Options:
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Also Known As:
Treebridge Hotel Middlesbrough

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