My fiance and I made an appointment to speak to the wedding coordinator to be shown around and chat about how they can make our wedding day special. We arrived on time only to be abruptly spoken to at the reception and the lady we were to see abrupty stated for us to wait in the bar, not knowing the hotel we walked through to find ourselves stood akwardly in the middle of that days diners. After waiting 5mins and we at that point were considering leaving she came through. She rushed us through to find a seat and then just before sitting down to talk figures finally asked if we would like to look at the room etc. She took us through and the room wasn't dressed or even set out for us to see how the room would be set out. Failing that she could have described how the room will be set out especially for the civil ceremony part as I couldnt see how I would walk in from the rear without being seen by all before walking the aisle.
After this we sat and went through details. The evening buffet I was told would be in the foyer which is the walkway into the toilets ,,, who on earth would serve food near toilet doors? I could go on but to be honest my fiance and I will NOT be booking our wedding there due to the very poor customer service and made to feel we are just on a conveyer belt of weddings and money coming in.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Priceline and Agoda so you can book your The Treebridge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Treebridge Hotel Middlesbrough